Store Manager

Join our team at Supermac's Westport and be part of the continued success of Supermac’s. The Store manager provides overall leadership and supervision to the entire restaurant staff, ensuring the establishment meets or exceeds the targets set for the store. The Store manager directly supervises assistant managers, training coordinators, and staff at the unit level. The Store manager conducts business daily as if acting as an individual owner of his/her particular shop. Support from the area manager is given when needed to facilitate alignment of goals with those of the overall company; however, the Store manager largely dictates the specific shop leadership.

Responsibilities

Coaches, counsels, and develops Assistant and Trainee managers into self-sufficiency to build and maintain high sales and profits; Responds to requests from head office departments; Takes the lead role in managing recruitment, selection, placement, training, development, and HR plans; Gets involved in community-generating business and goodwill; Investigates and responds directly to employee relations and customer complaints; Conducts in-house appraisals in a timely fashion, leading to a personnel development plan for all employees; Refers all media enquiries to the Area Manager/ Marketing Director; Meets set targets regarding food costs, labour costs, customer count, QSC Audit, mystery shopper, and pizza audit scores; Supervises others and efficiently coordinates their work; Delegates tasks to the most appropriate member of staff; Communicates restaurant goals and a motivating vision; Promotes quality food, systems, and service; Dedicated to Customer Satisfaction

Requirements

Experience managing a restaurant; Good knowledge of food operations and the associated standards; Legal right to work in Ireland; Fully flexible regarding working hours, including weekends and nights; Ability to plan and prioritise; Ability to operate within the guidelines of the law; Ability to adapt to new procedures, standards, and changes as directed by the company or legislation