Strategic Account Executive (m/f/x)

At commercetools, we power the next era of commerce for our customers. As our Senior Strategic Account Executive, you will be responsible for securing and expanding the largest and most transformative enterprise clients of commercetools in our core verticals including retail and B2B. You will lead C-suite engagements, navigate multi-year digital transformation initiatives, and close complex, multi-million dollar platform deals that define commercetools’ market leadership.

Responsibilities

Own and grow a portfolio of the highest-value retail and CPG strategic enterprise accounts; Serve as the primary point of contact for these accounts from a sales and account management perspective, collaborating with our CS team and orchestrating executive relationships; Lead complex, multi-threaded sales cycles involving CIOs, CTOs, CDOs, CMOs, CFOs, and their teams; Articulate commercetools' capabilities and differentiation, collaborating with solutions consultants to engage technical teams effectively; Partner tightly with the value engineering team to focus on outcomes and drive top line growth with cross and up-sell campaigns; Manage the complex sales process inclusive of MEDDPICC, notably relationships at these clients (Champions, EBs, influencers and others); Collaborate with our ISVs and SIs; Develop tailored account plans for each client and manage the cadence for continuous execution; Orchestrate internal and external resources including alliances, professional services, product leadership, and GSIs to craft enterprise transformation roadmaps; Influence digital strategy at the board and executive level, positioning commercetools as an innovation partner rather than a vendor; Close multi-year, multi-solution platform agreements that drive long-term value realization across multiple lines of business, regions, and brands; Consistently meet or exceed quarterly and annual sales quotas; Track, analyze, and report on key account metrics, such as revenue growth, customer satisfaction, and project delivery

Requirements

10+ years of experience in Enterprise SaaS; Fluent in German; Elite-level enterprise sales experience, specializing in the highest-stakes, most complex global accounts; Career history includes multiple instances of securing foundational, 7-figure ACV deals in net-new accounts; Enterprise SaaS sales experience with a proven track record of annual quota achievement; Demonstrated success closing multi-million dollar, multi-year contracts with large scale organizations; Exceptional executive presence with experience influencing C-suite stakeholders and board-level decision making; Strategic mindset with the ability to design and execute large-scale transformation deals; Recognized top-performer status in previous roles (Presidents Club/Top 5%/Chairman’s Club, etc); AI Aptitude: A genuine curiosity for using AI tools to work smarter and more effectively, paired with a drive to learn and put them into practice in your role

Nice to have

Commerce background or at minimum, mission critical applications software

Benefits

Comprehensive health benefits for you and your dependents, including access to OpenUp for personalized mental health support; Learning and development opportunities including an annual learning budget, access to self-paced learning platforms and language training, personalized coaching, mentorship, and leadership programs; Family Leave Plus gives you additional fully paid weeks of parental leave on top of government-provided leave; Equity participation program allows you to share in our success