Strategic Partnership Manager

As Strategic Partnerships Manager, you’ll own Assembled's most critical partnership relationships and build the next wave of ecosystem partnerships that define our go-to-market motion. Partnerships drives 30% of revenue, and you'll own the strategic alliances that contribute most to the function. You'll have ownership from top to bottom: partner strategy, leading executive relationships, driving co-sell motions, launching new partnerships at scale, and ensuring Assembled has positive mindshare, from IC to leadership. You'll leverage AI to accelerate execution and expand what's possible across key partnerships. We're looking for someone who has done this before at scale, knows what great looks like, and who knows that great partnerships are built in the details. If you want to own partnerships that move the needle and prove they can be a competitive advantage for an organization, this is the role.

Responsibilities

Develop Partnership Strategy: Build and execute comprehensive strategies for Assembled's most strategic, complex partnerships that align with business priorities and unlock maximum ecosystem value; Manage Executive Relationships: Cultivate and maintain senior-level relationships with partner organizations, serving as Assembled's primary liaison and trusted point of contact, specifically driving mindshare that converts to real outcomes (e.g. revenue, trust); Enable Partner Teams: Design and deliver training, enablement programs, and sales tools that build partner competency and drive Assembled awareness across partner organizations; Drive Partnership Revenue: Accelerate pipeline generation through joint planning, account mapping, co-selling motions, and field activities that convert partnerships into closed deals; Measure and Optimize: Track partnership performance metrics, identify what's working, and continuously refine strategies to maximize sourced and influenced revenue

Requirements

5+ years in SaaS partnerships, including 2+ years managing technology and/or channel partnerships; Proven track record of scaling existing partnerships and launching new strategic alliances from scratch, using data-driven insights to prioritize efforts and accelerate time-to-value; Demonstrated success in developing and executing partnership strategies that align with broader business goals; Proven ability to leverage AI tools to accelerate deliverables and multiply impact across partnership initiatives while maintaining high output quality and velocity; Familiarity with the customer support technology landscape, evolving trends, and how AI impacts the CX space

Benefits

Generous medical, dental, and vision benefits; Paid company holidays, sick time, and unlimited time off; Monthly credits to spend on each: professional development, general wellness, Assembled customers, and commuting; Paid parental leave; 401(k) plan enrollment