Strategy & Operations - Office of the CTO

The Chief of Staff to the CTO is the CTO’s “force multiplier”: they bring structure, clarity, and pace across strategy, governance, performance, and communication so the Tech organization executes faster and stays aligned.

Responsibilities

Governance and alignment of the Tech leadership; Structure Tech leadership rituals (staff meetings, QBRs, roadmap and tech debt reviews) and ensure they are effective (clear agenda, pre-reads, decision framing, and follow-through); Prepare the CTO’s key messages (memos, updates, tech all-hands, executive communications) and ensure consistent narrative across audiences; Act as a facilitator both within the Tech team (with senior Engineering Managers) and with other Pennylane teams; Represent the CTO on cross-functional topics within Pennylane, including by contributing to transversal projects; Drive decision hygiene: capture decisions, owners, timelines, and ensure closure; maintain a lightweight “CTO decision log” when useful; Performance & operating metrics steering; Coordinate the definition of the Tech team OKRs (definition, calibration, and alignment with company priorities); Coordinate the Tech All-Hands in-person meetings (venue, speakers, timekeeper, Q&A); Define, maintain, and track simple, actionable metrics (delivery, reliability, incidents, internal satisfaction, staffing, etc.); Prepare recurring summaries (weekly, monthly) for the CTO and the leadership team; Translate key insights into clear and structured projects; Support planning cycles by structuring inputs, synthesizing trade-offs, and facilitating prioritization; Strategic Tech projects management; Within the Tech team, frame, structure, and drive strategic and/or cross-team initiatives; Special projects: take ownership of high-impact projects

Requirements

5+ years of experience in consulting, in a scale-up or in a fast-paced tech environment (incl. Chief of Staff or Strategic Project Manager); Proven track record of leading complex, cross-functional initiatives; Comfortable with technical topics without necessarily being a software engineer (understanding the stakes, asking the right questions, and being able to interact with engineers); Strong operational excellence mindset: turning strategy into cadence, decisions, and measurable outcomes; Outstanding written and verbal communication; Ability to influence without formal authority, in a demanding environment; Fluency in English and French; To speak English (level is assessed and appreciated according to the department you’re applying to); To be energized by an ever-shifting work environment; To be highly collaborative (within your team or other stakeholders); Sufficiently experienced to prioritize business-led actions on your day to day activity

Nice to have

Experience in consulting (strategy or ops), Product Ops, or Chief of Staff in a product and tech environment; Has worked with engineering teams at scale (multiple squads, platform, SRE, security)

Benefits

25 vacation days paid by Pennylane; Competitive compensation package; Company shares; Budget to turn your home into a more comfortable workspace; Monthly allowance to work from a coworking space; Access to 8000 fitness spaces in Europe and more than 300 wellness activities through Gymlib; Access to Busuu to perfect your English or French; Latest Apple equipment; Ability to work remotely from your country of residence in Europe within a maximum time difference of two hours from the CET time zone; Company events such as Tech Days and annual company seminar; If based in France: French contract following French regulation, 6 to 12 RTT, 5 weeks PTOs, lunch credits (Swile), Alan Blue healthcare cover and regular events in cities