Supervisor, Critical Facility Operations

As the Facilities Operations Supervisor at SpaceXSI Memphis, you will oversee the maintenance and performance of critical data center infrastructure, including power, cooling, and environmental systems. You will lead a team of Facilities Operations Technicians, driving hands-on technical operations, team leadership, process optimization, and cross-functional collaboration to ensure the reliability and efficiency of our data center. This role emphasizes fostering a team-first culture, prioritizing team focus, and promoting a collaborative work environment.

Responsibilities

Lead and mentor a team of Facilities Operations Technicians, fostering a culture of excellence, collaboration, and continuous improvement; Oversee maintenance, monitoring, and troubleshooting of data center infrastructure, including HVAC, power distribution, and backup systems; Develop, implement, and optimize preventive maintenance schedules, equipment calibration, and system performance monitoring; Create and enforce standard operating procedures (SOPs) to ensure operational consistency and efficiency; Ensure compliance with safety regulations and industry standards; Collaborate with engineering and procurement teams to streamline equipment intake, installation, and maintenance processes; Utilize internal applications for inventory and asset management, ensuring accurate tracking and reporting; Manage critical equipment maintenance and repairs, ensuring timely resolution and detailed documentation; Partner with cross-functional teams to support seamless data center operations; Lead initiatives to enhance operational efficiency and minimize downtime; Provide on-call support and respond promptly to critical facilities incidents

Requirements

Bachelor's degree in mechanical, electrical, or engineering field; 4+ years of experience managing critical facilities systems, including power, cooling, and environmental controls; 4+ years of experience troubleshooting and maintaining critical facilities infrastructure; Must pass pre-employment and annual post-employment background checks; Ability to lift up to 35 lbs. unassisted; Ability to work in environments with exposure to noise; Comfortable working at heights up to 50 feet with appropriate safety gear; Physical dexterity to perform job functions in confined spaces; Availability to work evenings and weekends based on site operational needs; flexibility is required; Valid driver's license

Nice to have

Experience programming PLC-based control systems or working with building management systems; Project Management Professional (PMP) certification or equivalent; EPA Universal Refrigerant Certification (EPA 608 Technician); In-depth knowledge of electrical, mechanical, and HVAC systems in data centers; Proficiency with building management systems (BMS) and environmental monitoring tools; Proven leadership experience in critical facilities or technical operations environments; Demonstrated ability to lead facilities infrastructure projects; Proficiency with hand tools and power tools; Strong prioritization and time management skills; Ability to thrive in a fast-paced environment while maintaining attention to detail