Support Helper I

At Henry Ford Health, we're committed to advancing health and improving lives for the millions of people we serve across Michigan and around the world. As one of the nation's leading academic health systems, we provide a comprehensive continuum of care that includes primary and preventive services, specialty and complex care, virtual care, pharmacy, home health, eye care, health insurance, and more. With 12 hospitals and hundreds of ambulatory care locations, including former Ascension Southeast Michigan and Flint Region facilities, our growing network expands access to exceptional care in the communities we serve.

Headquartered in Detroit, Henry Ford Health is helping shape the future of healthcare through the transformative Future of Health: Detroit initiative, a $3 billion investment that is redefining our academic healthcare campus and advancing innovation, research, education, and community impact.

Our work is grounded in purpose, collaboration, and belonging. We empower team members to grow their careers, contribute innovative ideas, and make a meaningful difference every day. Whether you're caring for patients, supporting operations, conducting research, or driving new solutions, you'll be part of a team united by a shared mission: delivering exceptional care, advancing health outcomes, and building healthier communities for all.

Performs a variety of tasks, such as: housekeeping, materials management, clerical, maintenance and transportation. Assist professional hospital staff rendering service to patients and their family. Demonstrates knowledge, skills, and abilities to provide care to the age group(s) served.

Responsibilities

Demonstrates an understanding and commitment to the philosophy and objectives of Patient-Focused Care, continuous quality improvement, team interaction, and the mission and values of GRMC.; Maintains patient rights and the confidentiality of patient information.; Transports, transfers and moves patients (via wheelchair, stretcher, or as an escort if the patient is ambulatory) in a safe and efficient manner.; Assists in patient service as directed.; Delivers equipment, specimens, patients or records hospital-wide.; Maintains adequate inventory in stock rooms, stock carts, linen cards and other areas as assigned.; Keeps and maintains records as required.; Properly prepares and maintains supplies, linen and transportation equipment.; Cleans and maintains equipment as directed.; Maintains established departmental policies, procedures and objectives to provide for quality, and safety.; Projects a positive attitude and public relations image at all times.; Performs other duties as directed such as clerical.; Performs housekeeping duties such as cleaning department rooms, bathrooms and halls. Dusts and vacuums. Linen and trash removal.; Provides general maintenance duties.; Lift, move, assist, and prepare patients for procedures.; Moves and uses standard equipment. Mobile throughout the hospital.; Ability to lean, stoop, bend to floor, reach and retrieve items at overhead height.; Plan and follow directions. Follow oral and written instructions and orders.; Good problem solving and analytical skills.; Must be able to plan and organize shift duties without close supervision or direction.; Must be able to effectively communicate orally, in writing and by telephone with patients, physicians, other hospital staff, patient families, supervisors and hospital visitors. Must be able to hear warning signals, i.e., whistles, buzzers, or beeps.; Must possess excellent interpersonal skills with patients, physicians, other hospital staff, families, supervisors and hospital visitors.; Maintain all required records.; Ability to operate hospital computer systems.; Normal manual dexterity.; Must be physically and mentally capable of performing all of the essential duties of the position including the ability to see, hear, bend, stoop, pull, climb, walk, reach, move, lift and carry objects weighing up to 60 pounds.

Requirements

High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.; Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.