Surgical Scheduler III - Corporate Woods

Responsibilities

Responsible for working with physician offices to schedule cases to be performed in a surgery center; Coordinates with materials management regarding required equipment and/or supplies needed for scheduled cases; Manages physician block time for maximum efficiency; Facilitates patient flow through the pre-operative process; Collaborates with OR nursing and anesthesia regarding scheduling surgical cases for assigned provider(s); Arranges surgery schedule with preferences for medical necessity, as well as patient and/or equipment conflicts and surgeon preferences; Corresponds with surgeon offices for needs, cancelations, pre-op/post-op care/testing/appointments; Contacts patients to confirm and schedule pre-op and post-op testing and appointments; Coordinates Prior Authorization Insurance requests in required timeframes; Sends patient required surgical information/documentation; Ensures all aspects of surgery have been documented in patient’s chart correctly; Books cases in appropriate system(s); Adds scheduled cases to Provider’s calendar; Organizes and plans Provider’s schedules to ensure surgeries are scheduled in a timely manner on designated OR days; Coordinates combo surgery cases with other Providers and their support staff; Requests and coordinates schedules with facility to accommodate additional and/or extra needed OR time based on case needs; Contacts patients via phone and electronically to answer any questions; Completes faxing, copying, and mailing copies of letters to patients; Other duties as assigned

Requirements

High School diploma and 2 years relevant experience required; Or equivalent combination of education and experience

Nice to have

Medical Terminology; experience with surgical/appointment scheduling software (such as Flowcast); electronic medical records; demonstrated customer relations skills