Swedish-speaking Customer Expert for Fashion Brand - Work from home in Greece

On behalf of a client, an international fashion & lifestyle e-commerce brand is looking for Swedish-speaking Customer Support Representatives to join a remote team supporting customers across Europe, working from home in Greece.

Responsibilities

Be the main point of contact for customers via phone, email and chat; Support customers with orders, deliveries, payments and general inquiries; Handle complaints professionally and efficiently; Ensure a smooth and positive customer journey; Work closely with an international, remote team

Requirements

Fluent Swedish (written & spoken); Very good English; Interest in fashion, lifestyle or online shopping; Comfortable working independently in a remote setup; Good technical understanding and computer skills; Strong communication skills and a problem-solving mindset; Based in Greece or willing to relocate

Nice to have

Previous customer service or retail experience

Benefits

Remote position – work from home anywhere in Greece; Relocation support to Greece (flight & initial assistance); Competitive monthly salary plus 2 extra salaries per year; Paid training and onboarding; Health insurance and additional benefits; International work environment; Free online Greek language courses; Long-term career opportunities within a global organization