Swedish-speaking Travel Support Advisor for Airline Team in Athens Greece

We're looking for Swedish speakers to join an international airline customer support team in Athens, Greece. You'll work with flight reservations, ticket changes and passenger support while learning how customer operations work behind the scenes in the airline industry.

Responsibilities

Support passengers, travel agencies and corporate customers with their journeys; Help customers book and manage flights; Change existing reservations; Support passengers with cancellations and refunds; Explain ticket rules, fares and policies; Provide travel and flight information; Support travel agencies and corporate partners; Resolve booking-related customer issues; Deliver customer service for a major international airline

Requirements

Speak Swedish fluently; Have a good level of English; Enjoy helping people and solving problems; Are comfortable learning new systems; Are organised and service-minded; Are interested in travel, aviation or international work; Are ready to live and work in Athens

Nice to have

Previous customer service, travel or hospitality experience

Benefits

Flight to Athens covered; 2 weeks of hotel accommodation upon arrival; Support finding permanent accommodation; Help with paperwork and settling in; Competitive salary; 2 extra salaries per year; Full paid training; Healthcare benefits; International career development opportunities; Modern international office environment