System Administrator (TTC) I

The employee shall perform system administration support tasks and activities for the Trusted Thin Client (TTC) server and client hardware, software, applications and services as support to the USAFCENT Combined Air Operations Center (CAOC). Will also perform technical support and O&M activities for TTC systems and infrastructure, and support cross domain solutions as required.

Responsibilities

Design, write, modify and implement software programs/applications; Develop glue-ware to support operational client applications and security patches; Provide Tier 2 technical support; Install, configure, operate, manage, troubleshoot, repair, upgrade, inspect and maintain server systems (physical and virtual), including administration of core and functional services; Manage and administer user accounts, profiles and access; Monitor user access and adherence to established policies and procedures to ensure a secure operating environment; Monitor workstation and server logs for errors and failures and perform appropriate troubleshooting and maintenance; Provide technical assistance for assigned projects; Provide desktop, server and software application integration support; Operate and maintain monitoring and analysis tools, including but not limited to Assured Compliance Assessment Solution (ACAS) and Host Based Security System (HBSS), and detect, analyze and resolve platform, infrastructure and system problems; Monitor and control system performance, utilization and capacity to ensure optimal performance, availability, serviceability and recoverability, and report any vulnerabilities or deficiencies to government technical representatives; Evaluate current architecture, research current technologies/solutions, and provide systems hardware/software upgrade and replacement recommendations for end-of-life/end-of-support COTS products to government technical representatives; Update and maintain as-built TTC systems/server configuration and connectivity drawings, diagrams and documentation

Requirements

Associate's degree in Computer Science, Information Systems Management, Computer Engineering or related field, and 4+ years' work experience; OR 6+ years' experience; Secret clearance required to start, TS/SCI preferred; DoD 8140 DCWF 411, Intermediate Level; Citrix Certified Associate - Virtualization (CCA-V) or Citrix Certified Associate - Networking (CCA-N), or Azure Administrator (AZ-104), Nutanix NCP-EUC or VMware VCP Datacenter Virtualization

Nice to have

Ability to work independently and as a team; Ability to brief colleagues and leadership; Excellent customer service skills; Ability and willingness to learn; Ability to work in a high energy environment