System Analyst Clinical ED/OR

Responsible for maintaining, supporting, and enhancing applications through workflow analysis, system design, troubleshooting, documentation, testing, and implementation to ensure optimal performance and successful integration. Collaborates with vendors, end users, key personnel, and project teams to identify and resolve issues, meet regulatory requirements, and support projects from assessment through implementation, occasionally serving as a project lead. Requires strong application and process expertise, leadership, communication, and knowledge of system integrations to recommend and implement effective solutions.

Responsibilities

Performs moderate to advanced application maintenance as needed in support of requested changes; Updates and maintains required documentation and issues lists; Provides moderate to advanced levels of design and support; Consults with vendors when needed; Conducts continual assessment of operational/technical needs and workflow analysis to recommend and build optimal screen flows; Works with key personnel, end users, and project team members to identify and resolve issues throughout project phases; Accepts and completes new project assignments and sometimes leads projects; Performs workflow analysis, design, general systems analysis, functional specification development, test plan creation, testing, documentation, and implementation; Communicates project status and resolves or escalates issues where appropriate; Understands applicable regulatory requirements and works with operations to suggest and implement requirements; Knowledge of applicable interfaces and integration, basic to moderate troubleshooting

Requirements

Experience with and competence in Microsoft Office Applications; Ability to work independently and be result oriented; Excellent verbal and written communication skills; Ability to coordinate and prioritize tasks and project components; Ability to lead; Knowledge of applicable interfaces and integration; Basic to moderate troubleshooting skills; Required to achieve assigned Computer Application certifications within 90 days of training and to maintain assigned certification while in this role

Nice to have

Bachelor's Degree in Information Technology, Business, Clinical or other related field preferred; Prior certification in Epic application preferred

Benefits

Medical, Dental, Vision; Life & Disability Insurance; FSA/HSA Options; Generous, accruing paid time off; Paid Parental and caregiver leave; Career advancement and educational opportunities; Tuition and certification reimbursement; Certification Reimbursement; Well-being Programs; Employee Discounts; On-Demand Pay; Financial Education; Annual recognition/awards events; Partner appreciation days; Family entertainment/attractions discount; Community service/improvement opportunities