Systems Engineer II

We're looking for a Systems Engineer who's passionate about modern enterprise platforms, automation, identity management, and AI-enabled operational tooling. In this role, you'll lead complex technical projects, build scalable integrations, and help evolve the systems that power employee productivity and business operations across Braze.

Responsibilities

Own and drive projects from idea to delivery; Automate wherever possible; Design and enhance automated provisioning, deprovisioning, access governance, and lifecycle management workflows using Okta, SCIM, APIs, and workflow automation tools; Design, administer, and improve critical business platforms including Google Workspace, Atlassian, Slack, GitHub, and identity services; Evaluate, pilot, and implement AI-powered capabilities that improve internal workflows, service delivery, self-service experiences, and employee productivity; Partner with Security and Infrastructure teams to strengthen device trust, identity-based access controls, and secure access initiatives; Design workflows that reduce manual ticket handling and empower employees through self-service capabilities; Partner with Security and Compliance teams to automate evidence collection, access reviews, reporting, and control validation; Research and evaluate new technologies, platform capabilities, and automation opportunities; Contribute to the design, implementation, and support of enterprise systems with a focus on scale, reliability, security, and automation; Build integrations and automation workflows across identity, collaboration, productivity, and service management platforms; Contribute to enterprise platform roadmaps; Collaborate with stakeholders across the business to understand requirements and deliver scalable technical solutions; Document, communicate, and implement changes following established governance, change management, and compliance practices; Participate in incident response, troubleshooting, and operational support for critical enterprise systems

Requirements

Experienced in contributing to the design, administration, and support of SaaS-heavy enterprise environments; Strong understanding of identity and access management concepts including SSO, MFA, SCIM, lifecycle management, RBAC, and access governance; Proficient with automation, scripting, and integrations using technologies such as Python, PowerShell, REST APIs, Terraform, or workflow automation platforms; Experienced working with enterprise platforms such as Okta, Google Workspace, Slack, GitHub, Atlassian, or endpoint management solutions; Familiar with security, compliance, and audit frameworks such as SOX, SOC2, or ISO 27001; Comfortable managing technical projects and collaborating across multiple teams and business functions; Curious, collaborative, and motivated by solving problems through automation and thoughtful systems design; Excited by emerging technologies and interested in leveraging AI to improve operational efficiency and employee experience

Nice to have

Certifications in Okta, Google Workspace, Atlassian, Kandji, GitHub, or related enterprise platforms; Experience administering Atlassian Cloud, including Jira, Jira Service Management, and Confluence; Experience with Okta Workflows, Terraform, Workato, or other automation platforms; Experience implementing AI-enabled workflows, copilots, agents, or enterprise AI governance practices; Familiarity with cloud platforms such as AWS, GCP, or Azure; Experience supporting high-growth SaaS organizations with complex enterprise system environments

Benefits

Competitive compensation that may include equity; Retirement and Employee Stock Purchase Plans; Flexible paid time off; Comprehensive benefit plans covering medical, dental, vision, life, and disability; Family services that include fertility benefits and equal paid parental leave; Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend; A curated in-office employee experience; Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching; Employee Resource Groups; Collaborative, transparent, and fun culture recognized as a Great Place to Work