Table Games Supervisor

At Monarch Casino Resort Spa, we are more than just a premier destination for luxury gaming and hospitality in Black Hawk, Colorado; we are creators of unforgettable moments. Our commitment to excellence shines through our exceptional gaming, exquisite dining, and indulgent spa services, all set in an inviting and sophisticated atmosphere.

Responsibilities

Oversee daily operations of the Table Games Department; Trains, coaches, and counsels Team Members proactively; Ensures cards are dealt accurately and procedurally correct; Practices and supports Monarch’s courtesy guidelines at all time while promoting outstanding guest relations; Manages the administration of fills/credits, players ratings, keeps track of markers, and rundowns; Processes payroll for table games dealers; Maintain payroll records, protect and control all department keys and assets; Other related duties including but not limited to complying with and understanding the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company policies and IRS reporting

Requirements

Must be at least 18 years of age and able to obtain and maintain a Colorado Support Gaming License; Skilled in establishing and maintaining effective working relationships with staff and other departments; Must possess excellent guest service and communication skills with the ability to deal with guests; Proficient in Microsoft Office; Ability to speak and write English; Ability to communicate information through spoken words and sentences that others will understand; Ability to read and understand information and instructions presented in writing; Strong general mathematical skills; Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals; Must have the ability to stand for duration of shift; Must be able to bend, stoop and continuously use hands; Successfully pass a pre-employment criminal background check and drug screen

Nice to have

1-2 year of previous dealing experience preferred; Previous supervisor experience a plus

Benefits

Enhanced health, dental, and vision insurance, along with a flexible spending account; Education, tuition, and certification reimbursement (up to $6,000 per calendar year); Growth opportunities available within department/company; Access the team dining hall with one free hot meal per shift; Company-matched 401k; Paid time off and six observed holidays; Team Member Hotel, Retail, and Spa Discounts; Team Member Anniversary Recognition (earn resort credit, vacation trips and more); Subsidized bus transportation up to 80%