Tanger Ambassador - Huntsville

Tanger is seeking a Tanger Ambassador - Huntsville. This role offers the opportunity to work both independently and collaboratively, supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.

Responsibilities

Maintain a polished and professional appearance that aligns with the brand image; Attend Tanger virtual or in-person sessions, webinars, or meetings; Engage and proactively assist all guests across the center, driving consumer awareness and creating a fun welcoming atmosphere; Develop and maintain expert knowledge of center store locations, amenities, programs, promotional offers, and event details; Prepare and hand out samples, coupons, and product information; Collect and record customer feedback and information; Educate shoppers on TangerClub benefits and the Tanger Mobile App, and help new customers sign up; Represent Tanger at on-site and off-site marketing events, conferences, and trade shows; Assist in set up, organization, and breakdown for events; Capture and recap promotional events via photos, video, and audio; Foster partnerships with retailers by responding appropriately to retailer requests; Assist center management team as needed; Report center issues or concerns in a timely and accurate manner; Provide general administrative and clerical support, including office upkeep and organization; Assist in receiving shipments and routing mail and packages; Assist with emergency notification systems, HVAC & roof logs, center collateral & signage, center website, vendor check-in, and social media channels; Assist in training new Brand Ambassadors; Perform additional duties or special projects as assigned

Requirements

High School Diploma or work-related experience; 1-2 years customer service experience; Outstanding verbal and written communication skills; Fluency in English; Ability to use and navigate current/emerging technology and applications with proficiency, including mobile devices (mobile phones/iPads, tablets); Ability to work outdoors promoting marketing initiatives; Ability to work a flexible schedule, including nights, weekends, and holidays; Ability to maintain a polite demeanor and demonstrate patience when interacting with customers; Ability to act in a professional manner at all times; Adhere to Tanger's Values: Integrity, Inclusion, and Innovation

Nice to have

Bilingual in Spanish (able to read, write, and speak); 1 year administrative experience; Focused on making the best first impression; Ability to offer best-in-class service and anticipate customer needs

Benefits

Competitive salary; 401(k) match; Voluntary Benefits; Team Member Discounts