Team Leader

Cornerstone pubs sit at the heart of their neighbourhoods, and it's our people who make them special. Our teams create welcoming experiences, build lasting relationships with locals, and bring communities together through great hospitality. No two pubs are the same, but what unites our teams is a passion for making everyone feel welcome, delivering memorable moments, and serving great quality on every visit. As a Team Leader, you'll lead by example, making sure the team have everything they need so the shift runs like clockwork! You'll make sure the team maintain high standards and that our customers are kept happy.

Responsibilities

Provide customers with a heartfelt and memorable experience each and every time they visit; Deputise for the management team and resolve any issues that arise in their absence; Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork; Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible; Lead by example, making sure the team have everything they need so the shift runs like clockwork; Make sure the team maintain high standards and that customers are kept happy

Requirements

A great eye for detail, making sure every pint is poured to perfection; Be a role model to the team on giving great service and making sure every customer receives a warm welcome; An ability to think on your feet and adapt to whatever challenges arise during a busy shift; A positive can-do attitude and be a real team player

Benefits

Competitive salary; Pension contribution; Chance to further your career across well-known brands, with training and development at each level; Discount of 33% for you and 15% for your loved ones on all brands; Free employee assistance program (mental health, well-being, financial, and legal support); Discount of 50% for you and 25% for your loved ones at Greene King Inns and hotels; Refer a friend scheme with up to £1,500 earned for a successful referral; Wagestream access to wages before payday; Retail discounts of up to 30% at Superdrug and exclusive discounts with Three Mobile