Technical Manager

This role provides strategic leadership and operational excellence for all electrical, mechanical, structural, fire, and life safety systems within our facilities. The successful candidate will drive operational efficiency, team development, and client satisfaction while ensuring optimal system performance and reliability.

Responsibilities

Serve as primary technical liaison between the engineering vendor partner and our client; Build and maintain strategic relationships with cross-functional teams and stakeholders; Lead initiatives to enhance client satisfaction and service delivery excellence; Develop and implement comprehensive maintenance programs for existing and new building systems; Create detailed job plans and asset management protocols for optimal system performance; Oversee operations, maintenance, and capital improvements for Life Safety, Mechanical, Electrical, Plumbing, HVAC, Security, and Elevator systems; Develop strategic preventive maintenance plans and system improvement initiatives; Collaborate with Reliability Engineers and System Owners to optimize preventive maintenance scheduling and CMMS system efficiency; Analyze equipment performance data and develop Emergency Response Action Plans (ERAP) for potential system failures; Manage system upgrades and enhancements across Fire Systems, Utilities, and other critical infrastructure; Oversee training programs to enhance team skills and operational knowledge; Foster a collaborative environment focused on continuous improvement and professional growth

Requirements

5-8 years of facilities engineering and operations experience in mission-critical environments; Professional qualification/certification in electrical, mechanical, or building systems engineering; Strong technical knowledge of building systems, UPS systems, electrical, mechanical, and HVAC systems; Experience in testing and commissioning of new facilities; Proven experience managing Dual Loop Power (DLP) programs; Business acumen with demonstrated financial planning and budget management capabilities; Excellent written and verbal communication skills in English and Italian; Strong presentation, team management, and project management abilities; Exceptional interpersonal skills with ability to build relationships across all organizational levels; Client-focused mindset with ability to anticipate and address stakeholder needs; Strong analytical and problem-solving capabilities; Excellent time management skills with ability to perform effectively under pressure