Technical Program Manager, Atlas Data Operations

The Atlas team is focused on advancing machine learning and manipulation capabilities. We are seeking a Technical Program Manager, Data Operations to own data quality and annotation operations for Atlas — setting standards, leading the team, and managing the vendor relationships that produce the training data behind Atlas's AI systems. This role spans software quality assurance, data quality strategy, and hands-on operational leadership, and reports to the Atlas Data Operations Associate Director.

Responsibilities

Own data quality and annotation operations for Atlas, setting standards, leading the team, and managing vendor relationships that produce training data behind Atlas's AI systems; directly manage a team of Annotation Leads and Annotation QA Leads, providing day-to-day direction, prioritization, coaching, and performance feedback; serve as the Atlas working team lead for third-party annotation vendors, managing task allocation, performance accountability, and dual-source relationships to optimize cost, quality, and speed; own data quality end-to-end, defining standards, QA methodologies, and metrics (accuracy, consistency, rework rates, guideline adherence), and serve as the primary escalation point for edge cases and labeling ambiguities; write SOPs and technical documentation for the annotation team and vendors; forecast annotation needs across Atlas engineering stakeholders and drive continuous improvement across tooling, workflows, and guidelines

Requirements

Exceptional organizational and communication skills required.

Nice to have

Bachelor's degree in a technical field, data science, or cognitive science; proven experience managing teams in a data annotation, data quality, or machine learning data pipeline environment; prior experience managing business/contractual relations between third-party annotation vendors/labelling service or BPO service providers; familiarity with ML data pipelines

Benefits

medical; dental; vision; 401(k); paid time off; annual bonus structure