Technical Service Representative

Valmet is seeking a Technical Service Representative to join our North America Services team. In this role, you'll provide hands-on technical support to customers across North America, helping maintain and optimize large-scale papermaking equipment. You'll work with mechanical equipment, such as doctor assemblies, roll rebuilds, and other, and cutting-edge technology while supporting critical customer operations. Hydraulic work is a possibility if the representative has applicable knowledge. This position offers a dynamic mix of on-site field service and remote troubleshooting. You'll travel to customer locations to perform inspections, diagnose issues, support repairs, assist with machine start-ups, and help improve equipment performance and reliability.

Responsibilities

Troubleshoot and service hydraulic systems and industrial equipment; Provide on-site and remote technical support to customers; Support equipment installations, commissioning, and machine start-ups; Perform inspections and recommend solutions to improve performance and reliability; Collaborate with customers and internal technical teams to resolve complex issues; Prepare service reports and communicate recommendations

Requirements

Mechanical troubleshooting experience in an industrial environment; Strong communication, organizational, and computer skills; Self-motivated with a willingness to learn and travel approximately 65-75% of the time

Benefits

Challenging leadership position; Opportunity to influence the success of the Services business; Team-oriented, international and inspiring working environment