Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience.

Responsibilities

Deliver exceptional customer experiences; Be the go-to tech expert; Achieve and exceed sales targets and KPIs; Collaborate and contribute to store goals

Requirements

Great communication skills; Solution-oriented approach; Sales drive; Passion for learning; Resilience and positivity

Nice to have

Previous customer-facing experience

Benefits

30% off Telstra services; exclusive offers with over 240 brands and partners; 16 weeks paid parental leave; Telstra Extra Day Off; gender affirmation leave; Cultural Leave; Blood Donor Leave; ability to purchase up to 4 weeks additional leave; over 17,000 learning programs with LinkedIn Learning; flexible working hours; monthly performance rewards; recognition programs; inclusive culture