Telstra Retail: Full Time Customer Service & Sales Consultant MT GRAVATT

As a Retail Consultant, you will provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues. You will create positive experiences through effective communication and adherence to retail standards. This role demonstrates foundational autonomy and contributes to customer satisfaction and store performance.

Responsibilities

Deliver exceptional customer experiences; Be the go-to tech expert; Achieve and excel in sales targets and KPIs; Collaborate and contribute to a welcoming store environment; Provide frontline support by assisting customers with product selection, service activation, and troubleshooting basic issues

Requirements

Great communication skills; Solution-oriented approach; Sales drive; Passion for learning; Resilience and positivity

Nice to have

Customer-facing experience

Benefits

12% superannuation (plus 12% superannuation included in annual fixed remuneration); 30% off Telstra services; Exclusive offers with over 240 brands and partners; 16 weeks of paid parental leave; Telstra Extra Day Off; Gender affirmation leave; Cultural Leave; Blood Donor Leave; Option to purchase up to 4 weeks of additional leave; Access to over 17,000 learning programs through LinkedIn Learning; Development opportunities for career growth; Flexible working hours; Performance rewards and recognition programs; Inclusive and diverse culture