Tesco Travel Money Advisor

At Tesco Travel Money, in partnership with Travelex, we pride ourselves on delivering fantastic customer service and helping our customers start their journeys with confidence. As a Travel Service Partner, you'll be part of a friendly team in one of our Bureau, supporting our customers with their travel money needs and delivering brilliant service every time. Whether you're looking to build your skills, take on new challenges, or grow your career, this role offers a great place to start.

Responsibilities

Welcoming customers, building relationships and delivering fantastic customer service; Understanding what matters most to each customer and helping them with their travel money needs; Putting training into action and offering expert advice on products and services; Working in a fast-paced environment processing foreign exchange transactions and online orders accurately; Working together as a team driving performance, delivering excellence and celebrating success; Following company processes and paying attention to detail to ensure everything stays on track

Requirements

A great communicator who has a passion for great customer service; Someone who actively listens to understand customer needs and create a fantastic customer experience; A positive, can-do attitude where no challenge is too big and a desire to make a difference each day; A real team player who's ready to learn, grow and develop as part of the team

Benefits

Optional private medical, dental and critical illness insurance at preferential corporate rates; Discounted health checks and wellness screenings; Wellbeing support programmes for physical, mental and financial wellness; Flexible shifts with overtime available; 25 days holiday plus bank holidays (pro-rata); Monthly bonus for hitting targets; Pension plan with Scottish Widows; Career development, training, learning pathways and internal opportunities