Therapy Coordinator

Be the friendly face that makes a big difference! Join a team that’s passionate about creating brighter futures for People —and grow your career in a supportive, purpose-driven environment. We’re looking for a proactive, personable Therapy Coordinator with a strong “can-do” attitude to join our welcoming Westbourne park team. If you love being organised, thrive in a fast-paced environment, and enjoy helping people, this role is for you!

Responsibilities

Be the first point of contact for families reaching out to our service; Manage appointments for our amazing team of therapists (in-clinic and mobile); Keep client records accurate and confidential; Respond to enquiries via phone, email, and web; Build strong relationships with clients and families; Handle accounts receivable and NDIS claims; Support therapists with admin tasks related to therapy; General typing, data entry, and computer work

Requirements

Experience with practice management software (essential); Knowledge of NDIS admin requirements or similar funding packages; Strong communication and customer service skills; Confidence using Microsoft Excel, Outlook, and Word; Excellent time management and attention to detail; A proactive mindset and commitment to continuous improvement; Required checks: Working with Children Check, National Police Check, NDIS Worker Screening, CPR & First Aid

Benefits

Friendly, supportive clinic team; National admin network; Ongoing training and career development opportunities; Making a real impact in the lives of children and families