Travel Agent - Littleton, CO

Drive revenue growth and deepen AAA member engagement by developing new business, retaining existing clients, and promoting a broad portfolio of travel, membership, and financial products. This role delivers exceptional customer experiences through consultative sales, relationship management, and end-to-end travel planning for complex domestic and international itineraries. Success requires meeting sales goals, leveraging referral and lead-generation systems, and utilizing digital tools to build a strong, repeat client base.

Responsibilities

Generate new sales, retain existing members and grow ACG's overall book of business through multiple product offerings; Drive new business with competitive products and help retain The Auto Club Group's 13+ million members; Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits; Receive and champion customer concerns through to resolution; Achieve assigned travel, membership, and credit card sales goals; Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services; Prepare complex and/or large-scale domestic and international travel packages; Complete reservations and advise clients regarding documentation requirements; Make necessary travel arrangements, including reservations, payment collection, and document processing; Ask for referrals and build and grow a book of client business by utilizing the AAA ACG lead system; Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

Requirements

High school diploma or equivalent; 1-year business to consumer sales

Benefits

$1,500 to $3,000 Signing Bonus (for applicants new to the Auto Club Group); Base pay (non-exempt) plus supplemental pay or commissions, whichever is greater; Uncapped commission earning potential on travel sales, with additional commission opportunities for membership and credit card sales; Guaranteed commission payouts; Special performance incentives from ACG and travel partners; Quarterly new hire on-pace bonus; Overtime eligibility; Structured career path; Free leads; Free Travel Partner training certifications; Travel benefits for online training programs; Familiarization tours and cruises at no cost; IATAN Travel Agent Network Card; Complimentary ASTA membership; Medical plans including HSA eligibility; Prescription drug, dental and vision coverage; Employee Assistance Program; Company-paid basic life insurance; Optional supplemental life and dependent coverage; Short-term and long-term disability; Critical illness, accident, and pet insurance options; 401(k) plan with company contributions; HSA and FSA options; Paid Time Off (up to 12 PTO days annually for full-time new employees); 10 company-paid holidays, 1 mental health day, 2 floating holidays and 1 volunteer day; Paid parental, bereavement, jury duty and military leave; Tuition assistance; Professional certification support with 100% reimbursement for eligible programs; Complimentary AAA membership; Adoption assistance program