Travel Support Specialist | Remote

We are seeking dependable and customer-focused individuals to join our team as a Travel Support Specialist. This remote role focuses on assisting clients with travel-related inquiries, supporting reservation coordination, and ensuring a smooth and positive customer experience throughout the booking process. This is an entry-level opportunity within the travel industry. No prior travel experience is required. Structured onboarding and training are provided.

Responsibilities

Respond to client inquiries regarding travel options, reservations, and itinerary details; Assist with coordinating and confirming bookings for hotels, cruises, and vacation packages; Review travel information for accuracy, including dates, traveler details, and accommodations; Provide timely updates and clear communication before and after travel; Maintain organized records of client interactions and reservations; Deliver professional and responsive customer support

Requirements

Strong written and verbal communication skills; Customer-focused mindset with attention to detail; Comfortable using online systems and digital platforms; Ability to work independently in a remote environment

Nice to have

Previous customer service, hospitality, or administrative experience

Benefits

Structured onboarding and guided training; Access to booking tools and travel supplier resources; Ongoing professional development opportunities; Flexible remote work environment; Supportive and collaborative team culture