Trials and Rentals Associate

We’re looking for a Trials and Rentals Associate to help ensure our assistive speech devices are shipped accurately and reliably to the people who need them most. The Trials and Rentals Associate is responsible for shipping, receiving, and imaging devices to our customers, along with preparing any other equipment that is needed, such as devices, keyguards, and mounts.

Responsibilities

Shipping, receiving, and imaging devices to customers; Preparing equipment such as devices, keyguards, and mounts; Review open orders and pick, pack and ship products and accessories to customer; Perform a basic functional test and add the software to the devices; Based upon packing slip, prepare package for shipment according to carrier instructions for UPS; Ensure that packages are shipped on a timely basis and consult with manager and internal customers regarding shipping issues or clarifications; Receive, inspect, and put items back into stock daily; Rebuild mounts received back from customers; Restock shipping boxes and other items daily; Maintain a well-organized and lean work environment; Identify areas of improvement and suggestions for improvement; Perform various other duties as assigned

Requirements

High School diploma; 1-2 years of relevant experience; Good written and oral communication skills; Interpersonal and teaming skills; Familiarity and experience in utilizing databases; Previous technical or computer experience; MS Office Word, Excel and Outlook; Detail oriented; Ability to follow manufacturing and work instructions; Ability to lift and carry items up to 50 lbs; Prolonged standing and walking; Frequent bending and stooping; Reaching overhead and handling materials and equipment; Occasional use of ladders or step stools

Nice to have

Ability to read assembly drawings a plus

Benefits

Brand new state-of-the-art office; Free parking; Monday-Friday daylight schedule with flexible start times; Full-time hours; Competitive pay; Paid Leave Time potential to earn 17 days per year; 5 sick days; 11 paid holidays including 1 floating holiday; 401(k) retirement plan with company match of 50% up to 6% of employee contribution; Healthcare coverage with multiple Medical, Dental, and Vision plans; Wellness reimbursement of $250 annually; Tuition reimbursement of $3,000 undergraduate and $6,000 graduate each year; Parental leave up to 6 weeks paid bonding leave and paid postpartum leave; Growth-focused opportunities; Supportive team