Vice President | Enterprise Technology Experience

This Senior Technology Leader will own the experience of Enterprise Technology across the firm — how engineers and architects experience building on the estate, how business partners experience engaging Technology, how technology leaders experience running their areas, and how associates experience the technology they rely on every day. The role is accountable for measuring that experience, making it visible, and driving the work that improves it. This is an individual-contributor role with no direct reports.

Responsibilities

Own the experience of Enterprise Technology across the firm; Define and operate a single measurement system for the Enterprise Technology experience; Own the Enterprise Technology scorecard with one agreed definition and one named owner for every metric; Establish and operate a single front door for technology demand; Influence and prioritize the technology initiative portfolio; Establish and run the operating rhythm for Enterprise Technology with bi-weekly, monthly, and quarterly reviews; Partner with senior business and technology leaders to translate experience findings into prioritized work; Establish effective communication frameworks; Maintain the integrated view of estate health; Collaborate with senior executives on strategic planning; Support annual financial planning and goals

Requirements

Financial services experience required; Demonstrated ability to run an enterprise technology operating rhythm without line authority (demand intake, portfolio management, executive-cadence facilitation, one-scorecard reporting); Experience owning a measured experience program for a technical or internal-service population; Command of IT financial mechanics (RTB/CTB/KTLO classification, discretionary prioritization, unit-cost and variance reporting); Senior-level developer-experience and platform-engineering expertise including internal developer platforms (e.g., Backstage), golden paths, CI/CD and automated dependency-upgrade pipelines, DevSecOps controls (SAST/DAST/SCA, secrets management, SBOM and supply-chain provenance, policy-as-code), agent-native engineering practice, and fluency in DORA four keys and DXI or equivalent; Credible as a practicing technologist with senior engineers and an operator with Finance, HR, audit and risk partners; Bachelor's degree in Computer and Information Science, Data Science, or Information Technology; High School (HS) (Required); More than 15 years general experience; 10 to 15 years manager experience

Nice to have

More than ten (10) years of relevant experience including management or leadership experience (highly preferred); Experience standing up a technology business-operation, experience or PMO function (preferred); Service-management or workplace-technology exposure (valued); TOGAF or equivalent (a plus)

Benefits

Medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); parental leave; additional compensation (cash or equity), discretionary bonuses, or commissions