Vice President, Health Technology Communications

Vice Presidents manage the team, the client relationship, the work and are accountable for ensuring the firm meets client expectations and firm goals. This role sits within Jarrard's Health Services & Technology practice and is well suited for a senior communications leader with deep experience advising healthcare technology, digital health, health services or technology-enabled healthcare organizations. The ideal candidate connects technology or product stories to the larger forces shaping healthcare, identifies narratives that build visibility and credibility among stakeholder audiences, and translates those opportunities into integrated communications strategies that support business goals. Jarrard is a U.S. strategic communications consulting firm focused exclusively on healthcare and operates as a division of Chartis.

Responsibilities

Lead clients to realize full potential, meeting program objectives and delivering on-time, quality work; Establish and lead client relationships that further the firm's reputation; Develop key client strategies, plans and budgets and oversee programs for clients managed by your teams; Manage all aspects of your teams, including utilization, growth and development; Serve as ongoing lead advisor on clients managed by your teams; Contribute to pitch strategy and proposal development for targeted business opportunities; Play a significant role in new business pitches; Identify new opportunities with existing clients; Participate in firm thought leadership activities; Mentor colleagues who report to you and guide career development; Ensure teams are adept at all firm high-value services; Help the firm recruit and retain the best people; Capture and transfer best practices in key client management; Help identify potential new service capabilities; Ensure daily billable goals are met by you and your direct reports; Assist Practice Lead in staffing client teams; Participate in and provide leadership for professional development curriculum, including Jarrard Academy

Requirements

Bachelor's degree; 15+ years of relevant experience in healthcare communications, with substantial experience working with healthcare technology, digital health, health services or technology-enabled healthcare organizations; Demonstrated understanding of the healthcare technology ecosystem and the forces shaping how healthcare is delivered, financed and experienced by consumers; Comfortable navigating emerging and evolving technologies, including AI-enabled healthcare solutions and digital health platforms; Able to quickly understand complex products, business models and technologies and translate them into compelling, accessible narratives; Open to change and flexible in a fast-paced environment; Outstanding people leader, adept at attracting, motivating and developing consulting professionals and blending them into high-functioning teams; Well-regarded personal brand; a senior consultant who brings a strong and compelling point of view; Intellectual horsepower that drives distinctive consultation to clients and enduring contributions to the firm; Excellent critical thinking and analytical skills; Superior communicator able to convey insights in a way that motivates clients to action; Solid track record of developing and managing strong client relationships and leveraging those relationships into high-impact engagements; Ability to generate and/or bring in new business annually

Nice to have

Advanced degrees in healthcare communications, health policy, business, technology or related fields; Agency experience, particularly with healthcare technology or health services clients; Experience advising companies at the intersection of healthcare, technology and innovation; Familiarity with consumer health technologies and digital health products; Past work with enterprise healthcare and platform technologies

Benefits

Annual discretionary bonus (may be eligible); Medical insurance; Dental insurance; Vision insurance; HSA; FSA; Disability insurance; Life insurance; 401(k) match; Paid time off; Wellness stipend; Additional voluntary benefits