Virtual Account Management Specialist

Yemeksepeti is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

In the Virtual Account Management (VAM) team, we don’t just “call” partners; we empower local businesses across Türkiye to thrive in the digital economy. We act as a growth engine for our vendors, ensuring they have the tools and strategies to reach more customers every day.

Your Mission

We are looking for highly motivated, sales-driven professionals to join our Virtual Account Specialist team in Türkiye. You will manage your own portfolio of partner accounts, acting as both a consultant and a growth strategist. This is a fast-paced, 100% telesales-driven role where your voice is your most powerful tool.

- Drive Revenue: Proactively manage and grow the revenue of your accounts by identifying upsell opportunities that add value.
- Master the Pitch: Handle objections confidently, create urgency, and maintain a consultative sales approach.
- Operational Excellence: Monitor account performance metrics and ensure alignment with company standards, providing support when needed.
- Hit the Numbers: Meet and exceed daily targets for call volume and sales conversions.
- Precision & Speed: Manage documentation, partner approvals, and system processes (Salesforce) with high accuracy in a fast-paced environment.
- Be Solution-Oriented: Act as a bridge between company solutions and partner needs, always focusing on value creation.

Requirements

Experience: 2–3 years in client management, account management, or high-volume sales is a strong plus.; Telesales Mindset: Comfortable with outbound calls and building relationships over the phone using digital tools.; Sales & Data Driven: Ability to analyze data and use insights to drive sales performance.; Tech Skills: Proficient in Google Workspace, Salesforce experience is a plus.; Resilience & Adaptability: Fast learner, adaptable, and comfortable working in a dynamic, target-driven environment.