Waitress

As Room Service Waitress you need to ensure the effective delivery of in-room dining services to guests of the hotel. Your key duties and responsibilities will be to ensure that the in-room dining service is delivered in line with the brand service standards, that orders are delivered on time having been thoroughly checked, and that tray clearanceis done quickly. Additionally you will be required to fully participate in departmental training sessions to improve personal skills and service levels, interact with guests in an upbeat and friendly manner in order to maximize satisfaction, and capitalize on the returns to the hotel.

Responsibilities

Ensure the effective delivery of in-room dining services to guests of the hotel; Ensure that the in-room dining service is delivered in line with the brand service standards; Ensure that orders are delivered on time having been thoroughly checked; Ensure that tray clearance is done quickly; Fully participate in departmental training sessions to improve personal skills and service levels; Interact with guests in an upbeat and friendly manner in order to maximize satisfaction; Capitalize on the returns to the hotel

Requirements

High School diploma; Previous experience in a Food & Beverage/Restaurant role; Passion for teamwork; Excellent guest service skills