Workplace Experience Coordinator 40 hours per week

Benefits

Do you have a passion for providing genuine hospitality and impeccable service? Are you a collaborative team player? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for a Workplace Experience Coordinator who strives to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are a Team Player who thrives on delivering extraordinary experiences, loves to be part of a harmonious and collaborative team, we would love to hear from you!

Responsibilities

Cover Front of House and Reception services with our Client’s office.; Welcome Meet and greet for all visitors and clients; Assist with internal/External bookings as required with full meeting room accountability.; Ensuring that all meeting rooms, services, VC, facilities and public areas are set and maintained to the expected standards.; Ownership and ability to facilitate room set ups – including moving flexible furniture; Be aware of room status in client rooms at all times & support internal rooms appropriately, ensuring the room is ready prior to the next booking; Provide/report information on the available facilities, arranging viewings and accompanying clients on tours of the facilities as and when required; Maintain a strong awareness of business activity & communicate all updates with relevant stakeholders

Requirements

Experience of working within a Corporate or 5* Hotel Reception environment; Independent and self-managing worker; Strong customer service skills- a great networker!; Professional/confident telephone manner and excellent oral & written communication skills, good computer literacy.; Ability to use initiative and remain calm under pressure..; A strong team player with the ability to multi-task & prioritise work commitments.; Flexible approach to departmental requirements.; Good educational background & a solid command of written & spoken English; Good sense of humour & an approachable personality

Benefits

28 Days holiday including bank holidays; Plus your birthday off; 3 volunteering days; 3 days grandparent leave; 24 weeks' enhanced maternity leave; Secondary Carer leave; Wedding/commitment day leave; Free meals on shift; Bespoke training and development opportunities; Apprenticeships opportunities for all experience levels; Pension and life insurance; Discounts available on our Perkbox app, high street shops, holidays & cinema; Wellbeing hub; Access to employee assistance programme; Cycle to work scheme