Assistant General Manager

As an Assistant General Manager at JLL, you will manage one of Miami's prestigious Class A office towers in downtown Miami. The role is an essential leadership position on the Property Management Team, covering for the GM when needed, building tenant relationships, coordinating with vendors and engineering teams, and supporting property operations, financial management, and reporting. This position does not provide visa sponsorship.

Responsibilities

Assist with tenant communications and service requests, ensuring prompt response times and effective resolution of issues; Support financial management activities including invoice processing, budget tracking, and preparation of monthly operating reports; Coordinate maintenance work orders with engineering teams and external contractors to maintain high property standards; Conduct regular property walks and inspections to identify maintenance needs and ensure compliance with safety standards; Assist with lease administration tasks including document preparation, tenant move-in coordination, and file management; Help facilitate tenant events and building communications to enhance community engagement and satisfaction; All other tasks which may be required to comply with Property Management Agreements, local ordinances, or as necessary to ensure property operations; Step in when the GM is not available; Build lasting relationships with the tenant community; Work alongside vendor partners and engineering teams

Requirements

Bachelor's degree in Business, Real Estate, Communications, or related field; 3-5 years of commercial property management experience with demonstrated success in tenant relations; Experience in budgeting, invoicing and financial reporting; Strong organizational skills with exceptional attention to detail and ability to manage multiple tasks simultaneously; Problem-solving mindset with ability to handle challenging situations diplomatically and effectively; Strong communication skills; Authorized to work in the United States without sponsorship

Nice to have

LEED or AP accreditation; Familiarity with property management software systems such as Yardi, MRI, or similar platforms

Benefits

401(k) plan with matching company contributions; Comprehensive Medical, Dental & Vision Care; Paid parental leave at 100% of salary; Paid Time Off and Company Holidays; Early access to earned wages through Daily Pay