Career Advisor - Choices/SNAP

Career Team is looking to hire a Choices/SNAP Career Advisor who will perform professional work providing career counseling, intensive case management, and follow-up services for eligible participants in the Choices and SNAP programs. Work is performed under the supervision of the Choices/SNAP/NCP Program Manager. Employment Type: Full-Time, Non-Exempt Employee. Job Site: Onsite. Travel: 15% travel within the region (Nacogdoches).

Responsibilities

Provide Choices/SNAP case management services to eligible participants; Complete intake and eligibility determination for the given workforce program; Assess jobseekers' employment and training needs and abilities through interviewing, testing, and other methods; Enter data into Work In Texas and/or TIERS and any participant information system as required; Guide jobseekers through the preparation of individual employment plans (IEP); Counsel clients on available job opportunities, training programs, and other services; Refer individuals to appropriate services, training programs, or job opportunities and follow up on those activities; Conduct orientation sessions, workshops, job clubs, and other group presentations for clients; Follow all policies, procedures, and regulations related to eligibility documentation; Maintain accurate individual case files for each registered customer; Provide referral and tracking of eligible customers into contracted programs; Meet and/or exceed program benchmarks; Participate in all staff-related events as required; Complete all required reports; Approach each day and task with a "ZAG" mindset; Other duties and projects as needed

Requirements

Bachelor's degree in a related field and 1-2 years of work experience, or a satisfactory equivalent of education and experience; Strong communication skills and knowledge about community resources; Strong analytical and problem-solving skills, with the ability to make well-thought-out decisions; Able to work with and relate to participants and be culturally sensitive; Computer literate with MS Applications (Word, Excel, and Outlook) skills at minimum, and the ability to learn specialized databases and software systems; Ability to work in a variety of settings with a culturally diverse customer base; Ability to serve as a role model to customers and motivate them towards achieving goals; Ability to meet and/or exceed set goals and objectives; Excellent interpersonal, time management, customer service, organizational, and oral and written communication skills; A Valid Driver's License

Nice to have

Bilingual or Multilingual; Strong multitasking abilities and proactive approach to tasks; Training in Trauma Informed Care, evidence-based practice, and/or whole family services