Client Onboarding & Change Project Manager | Bank

We are currently seeking a Senior Consultant to support and drive the growth of our Securities Services practice, with a strong focus on Client Change Transformation. This is an exciting opportunity to be a leader, driving complex client programs, shape delivery approaches, and building consulting capability across the practice. As a Senior Consultant within the Capital Markets team, you will be part of Client Onboarding & Change projects across securities services for top-tier financial institutions.

Responsibilities

Lead end-to-end client onboarding and change initiatives for Banks, Asset Managers, and Financial Institutions; Manage project delivery including planning, governance, RAID management, milestone tracking, and executive reporting; Act as the primary client contact, building trusted relationships and managing senior stakeholder expectations; Gather and analyse business requirements, facilitating workshops and translating needs into practical solutions and delivery plans; Coordinate cross-functional teams across Operations, Technology, Product, Risk & Compliance, and Client Services to drive successful outcomes; Identify and mitigate risks, resolve issues, and ensure timely delivery across multiple concurrent projects

Requirements

5+ years' experience in Project Management, PMO, Change Management, or Business Analysis within Financial Services, Banking, Asset Servicing, or Consulting; Proven track record delivering business transformation, operational change, regulatory change, or client onboarding programmes; Strong project management skills with expertise in governance, stakeholder management, RAID management, and delivery oversight; Excellent communication, facilitation, and influencing skills, with the ability to engage senior stakeholders and clients; Demonstrated ability to manage complex projects and multiple priorities in a fast-paced environment; Fluency in English required

Nice to have

Experience in Fund services, Fund Administration, Transfer Agency, Custody Services, or Investment Operations is advantageous; Cantonese and Mandarin highly preferred