Client Services Administrator

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown's Risk Solutions team is looking for a Client Services Administrator to join the team remotely. This role provides support services to commercial clients, helping foster client satisfaction by establishing realistic expectations, seeking client input, and delivering on time-sensitive service commitments professionally and punctually.

Responsibilities

Review contracts and agreements for certificate of insurance requirements; Issue a high volume of certificates of insurance for assigned accounts; Issue a high volume of auto ID cards and workers' compensation posting notices for assigned accounts; Use various database systems containing relevant renewal information to support the issuance of certificates and auto ID updates; Attend training sessions and courses to maintain skills and licensing requirements; Maintain an appropriate level of confidentiality; Follow company policies and procedures; Provide administrative support as needed; Perform other duties as assigned; Support commercial clients, helping foster client satisfaction by establishing realistic expectations, seeking client input, and delivering on time-sensitive service commitments professionally and punctually

Requirements

Minimum of three years of experience in commercial insurance; Knowledge and understanding of insurance legislation, rules, laws, and other regulations pertaining to the issuance of certificates of insurance and auto identification cards; Familiarity with insurance contracts and their provisions; Working knowledge of business office practices and procedures

Benefits

Medical/Rx; Dental; Vision; Life Insurance; Disability Insurance; ESPP; 401k; Student Loan Assistance; Tuition Reimbursement; Free Mental Health & Enhanced Advocacy Services; Paid Time Off; Holidays; Preferred Partner Discounts