Director of Convening Operations

Reporting to the Head of Partnerships, the Director of Convening Operations will lead the planning, logistics, and execution of in-person Convenings, online webinars, and other learning experiences that support DREAM's AI partner schools. The Director will manage large-scale, multi-track events, virtual gatherings, and the operational coordination of implementation activities. The Director will also oversee the packaging and distribution of curriculum, playbooks, and other resources, ensuring partners receive polished, ready-to-use materials. This role requires a highly organized, hands-on operations leader who can translate complex plans into well-executed experiences for diverse audiences.

Responsibilities

Lead end-to-end planning and execution of two-day in-person Convenings held once per semester for all partner schools, serving as the primary driver and project manager; Create and manage detailed project plans, show flows, and operating processes to coordinate contributors, vendors, space, catering, rentals, programming, etc.; Coordinate multiple learning tracks for 100+ participants including network leaders, school leaders, teachers, and data and technology teams; Ensure seamless event logistics, participant communications, materials, and on-site execution; Organize monthly virtual gatherings and webinars for partners, managing scheduling, invitations, session logistics, and participant materials; Own the planning and operational execution of thought leadership events and webinars for NYC Department of Education audiences; Lead the planning and logistics associated with the Program Implementation Team's onsite coaching visits and meetings; Manage invitations, prework, learning materials, and branded items for coaching visits, meetings, and other program activities; Maintain clear schedules, processes, and communications so internal teams and partners understand expectations, deadlines, and next steps; Oversee the preparation and packaging of AI curriculum, playbooks, guides, and other partner-facing resources; Organize digital resources so partners can easily locate and use materials; Manage printing, assembly, and distribution of physical resources; Other responsibilities related to the role as assigned

Requirements

Bachelor's degree (required); 6+ years of experience in operations and large-scale event management (required); Demonstrated success leading large-scale, complex events for more than 100 participants and coordinating multiple vendors, including creating show flows, project plans, and repeatable processes; Superb operational, organizational, and project-management skills, with exceptional attention to detail, strong follow-through, and the ability to manage multiple priorities and meet tight deadlines; Strong communication and collaboration skills, with the ability to keep colleagues, partners, and participants informed and prepared; Ability to produce polished, well-organized written materials, coordinating the work of multiple stakeholders; Ability to navigate complexity and ambiguity; Excellent written and verbal communication skills; Resourcefulness and sound judgment in resolving logistical challenges and adapting plans while maintaining a high-quality participant experience; Start-up mindset: demonstrated flexibility, creativity, and a solutions-oriented approach, ready to build something from the ground up; Ability to stay up-to-date on AI as it evolves and to use data to inform decisions and improvements; Deep commitment to DREAM's mission, values, and graduate vision, with a strong belief in the power of families as partners and leaders

Nice to have

Advanced degree; Experience in events and operations in K–12 education; Substantial event and operations experience in other settings

Benefits

Flexible medical health plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children; Choice among a variety of medical plans; Dental and vision plans; Disability benefits; Life insurance; Up to 12 weeks fully paid Parental Leave; Flexible spending account options; Pre-tax commuter benefits (parking and transit); Fitness and entertainment discounts; Employee assistance program (EAP); 403(b) retirement plan with employer matching up to 4% after one year of employment; Access to a professional development fund; Referral bonuses; Approximately 48 days off throughout the year for eligible full-time Network Support employees (including holidays, sick days, personal days and summer Fridays); Annual compensation increases; Performance- and tenure-based bonuses