Director of Strategy & Operations

Candid is reimagining orthodontics by pairing clinical expertise with leading technology. We are looking for a Director of Strategy & Operations to help define and build Candid's next generation of growth. You will own the strategy and 0-to-1 execution behind new products, businesses, and markets, identify where Candid should expand beyond its core clear aligner business, and own Candid's international expansion strategy. This is a remote role open to candidates located in the United States.

Responsibilities

Own new product strategy, identifying opportunities to expand Candid's offering and determining where to invest across new products, services, and verticals; Build new products and verticals from 0 to 1, taking the highest-potential opportunities from idea to launch; Lead international expansion, evaluating new markets and entry strategies and leading cross-functional work to enter them; Partner with commercial teams to identify unmet needs, test new ideas, and turn field opportunities into scalable offerings; Drive Candid's use of AI, identifying and leading opportunities to use AI and emerging technologies; Lead cross-functional execution, aligning teams to turn new ideas into reality from concept through launch; Lead the Strategy & Operations team and report directly to the Chief Strategy Officer

Requirements

8+ years of experience in strategy, management consulting, business operations, general management, new ventures, or a related field; A track record of taking new products, businesses, markets, or complex initiatives from idea through execution and delivering measurable results; Exceptional business judgment and structured problem-solving skills, with the ability to quickly understand unfamiliar markets, business models, and operational challenges; Strong product and commercial instincts, with the ability to identify customer needs and translate them into compelling business opportunities; A builder mentality, energized by starting with a blank page, creating structure in ambiguous situations, and turning ideas into something real; Strong financial and analytical skills, with the ability to evaluate market opportunities, business models, unit economics, and investment tradeoffs; Experience developing and managing strategic partnerships; Proven ability to lead complex, cross-functional initiatives and influence senior stakeholders across an organization; Experience managing and developing high-performing team members; Excellent communication skills, with the ability to turn complex problems into clear recommendations and inspire action across teams; Fluency with AI tools and a strong point of view on how AI and automation can transform products, workflows, and businesses; High intellectual curiosity, strong ownership, and a bias toward action; Comfort operating in a dynamic environment where priorities evolve quickly and the path forward isn't always obvious

Nice to have

Experience in healthcare, healthtech, dental, SaaS, marketplaces, or other operationally complex businesses

Benefits

Competitive compensation; Stock option plan; Unlimited PTO; Work from home stipend; Comprehensive health coverage (medical, dental, vision); Generous parental leave; Significant discount on customized treatment plans and aligners