Facilities Coordinator

Reporting to the Facilities Manager, the Facilities Coordinator coordinates facilities operations, projects, vendors, contracts, service standards and reporting across BC-CfE sites. The role supports safe, reliable, and consistent facilities services through preventive maintenance coordination, issue resolution, process improvement, and operational reporting. The position develops the Facilities book of business, service catalogue, procedures, and KPIs, and coordinates multi-site projects, including renovations and relocations.

Responsibilities

Coordinates day-to-day facilities services across BC-CfE sites, including preventive maintenance, repairs, inspections, work orders and servicing of building systems and equipment; Monitors service requests, maintenance schedules and corrective actions and resolves or escalates issues; Coordinates space planning, office moves, equipment installation, deliveries, access and routine site-maintenance; Conducts site inspections and works with leaders, vendors, contractors, landlords and service providers; Develops and maintains the Facilities book of business, service catalogue, procedures, workflows, checklists and escalation pathways; Maps and standardizes facilities processes and recommends improvements; Establishes facilities metrics, KPIs and recordkeeping requirements; Analyzes operational information and prepares dashboards, reports and recommendations; Supports facilities audits, compliance reviews and continuous-improvement initiatives; Develops and maintains project plans, schedules, budgets, risk and issue logs and implementation documentation; Coordinates project activities, move logistics, site readiness, operational handover and project closeout; Coordinates quotations, work orders, procurement documentation and service schedules; Maintains contract, insurance and service-level records and tracks renewals; Supports facilities operating and project budgets and prepares financial summaries; Coordinates facilities requirements supporting site safety, security, emergency preparedness and business continuity; Coordinates and monitors the day-to-day work of Facilities employees, vendors, contractors and service providers; Performs other related duties consistent with the purpose and level of the position

Requirements

Diploma in facilities management, project management, business administration, building operations or a related discipline; a relevant bachelor's degree or professional certification is an asset; Minimum of four years of progressively responsible experience in facilities operations or project coordination in a complex operational environment; Demonstrated experience coordinating day-to-day facilities services and the work of employees, project teams, vendors or contractors; Experience leading facilities projects, renovations, relocations or significant site transitions involving multiple stakeholders; Experience developing facilities processes, service standards, service catalogues, metrics and management reports; Experience coordinating vendors, service contracts, budgets, purchasing and procurement activities; Knowledge of facilities operations, preventive maintenance, vendor management, contract administration and operational recordkeeping; Strong project-coordination skills, including planning, scheduling, budget tracking, risk management, stakeholder coordination and reporting; Ability to develop and evaluate facilities processes, service catalogues, standards, metrics and KPIs; Ability to analyze operational information and prepare clear leadership reports and recommendations; Ability to provide operational leadership, coordinate work and maintain service continuity during management absences; Ability to interpret contracts, quotations, service agreements, project documentation, floor plans and facilities records; Strong judgment, organization, problem-solving and continuous-improvement skills, with appropriate escalation of significant matters; Excellent communication, presentation and relationship-management skills; Ability to manage competing operational requirements, projects and deadlines in a multi-site environment; Ability to maintain confidentiality and work respectfully in healthcare and low-barrier clinical settings serving diverse communities; Proficiency with Microsoft Word, Excel, PowerPoint and Outlook and ability to learn facilities, project, procurement and reporting systems; Physical ability to conduct site inspections and perform the duties of the position

Nice to have

Relevant bachelor's degree or professional certification; Multi-site experience; Healthcare, community-service or another regulated environment experience

Benefits

Competitive salary; Inclusive culture; Meaningful impact and commitment to sustainable practices; Comprehensive health benefits package including dental, vision, life insurance and pension