Facility Management Director

The Director of Facilities Management provides strategic, technical, and operational leadership for the full lifecycle management of the organisation's built and natural assets. This role oversees the planning, mobilisation, operation, and continuous improvement of all Facilities Management (FM) and Landscape Operations & Maintenance (O&M) services across a complex, multi-site programme, ensuring world-class service delivery, promoting best-practice asset management, and acts as a Senior advisor to the Executive Leadership, Government Agencies, and internal and external stakeholders. The Facilities Management Director is responsible to provide the overall Landscape Operations and Maintenance support to RCRC during the lifecycle of all programme components.

Responsibilities

Develop and implement the organisation's comprehensive FM and Landscape O&M strategy aligned with long-term corporate objectives; Establish governance frameworks, performance management systems, SLAs, and KPIs for all FM disciplines; Lead strategic asset management planning, including lifecycle cost modelling, capital replacement strategies, and sustainability-focused asset performance improvements; Represent the FM function at executive committees, senior leadership briefings, and cross-government steering groups; Provide expert guidance throughout the full asset lifecycle: design review, mobilisation, operation, maintenance, optimisation, and decommissioning; Ensure assets and facilities achieve optimal operational availability, resilience, and compliance; Direct the mobilisation of FM and O&M contracts, establish operational readiness programmes, and oversee contractor onboarding and performance; Ensure operations integrate with the broader urban, environmental, and community context; Lead the development of procurement strategies, technical documentation, scopes of work, and RFPs for all FM and O&M services; Manage the full tendering process including bid evaluation, negotiation, and contract award; Maintain budgetary and financial control, including cost forecasting, contract variations, cash-flow analysis, and risk/opportunity tracking; Drive value engineering, cost optimisation, and commercial innovation across the FM portfolio; Ensure facilities, operations, and contractors comply with regulatory, statutory, environmental, and HSE requirements; Oversee risk registers, emergency preparedness plans, and business continuity strategies; Implement quality assurance frameworks to monitor performance across all service providers; Conduct regular reviews of O&M delivery and implement corrective measures; Serve as the senior point of contact for government entities, municipalities, regulatory bodies, clients, community groups, and internal stakeholders; Lead high-level presentations, executive reporting, workshops, and strategic planning sessions; Build collaborative relationships with partners, service providers, and cross-functional teams; Lead, mentor, and develop a multi-disciplinary team of FM, landscape, engineering, and O&M professionals; Identify capability gaps and drive training, succession planning, and professional development initiatives

Requirements

Extensive experience (15+ years) in Facilities & Asset Management of large, complex, multi-site environments; Deep knowledge of O&M across hard services, soft services, infrastructure, and large-scale landscape environments; Bachelor's Degree in Facilities Management, bachelor's degree in urban design, architecture or landscape or Equivalent; Years of Experience (min) 15