Legal Operations Business Partner

The primary objective is to support operational excellence within the legal teams by providing essential assistance for client service transformation, collaborating with leadership to uphold high standards of working practices. Team: Business Transformation and Operational Efficiency. Working pattern: Full time. Hybrid working from Bristol.

Responsibilities

Work with the Executive Director of Legal Operations, Practice Group Leads and professional support teams to affect strategy set by the firm; Help improve understanding and housekeeping requirements of key financial information; Analyse and understand data to maximise value from legal resources, technology and spend; Deliver measurable improvements in efficiency, quality and service; Provide analytical commentary on management information to inform leaders when decision making; Work with Finance Business Partners to gather analysis and deliver insight on clients and matters and how this flows through to contribution (profitability); Drive business tools to assist in pricing and profitability decisions, getting best value from investments and supporting suggestions for change; Suggest and lead change, to ensure key operational and financial targets are delivered; Measure effectiveness and seek feedback from others on progress and input into designing and developing improvements; Be the conduit between legal teams and support functions regarding new efficiency projects; Build partnerships and maintain relationships with senior stakeholders across the business; Support Case Management system efficiencies for stakeholders across the business; Provide resource management support within assigned focus areas, including working alongside HR Business Partners to positively impact operational excellence; Assist on the identification of key risks for mitigation purposes, liaising with Business Excellence and other support teams as required

Requirements

Commercial awareness and an understanding of the market in which the firm operates; An engaging people person driven by solutions with experience of influencing stakeholder behaviour; An understanding of organisational strategy and how it aligns with risks and opportunities; Strong analytical skills, with the ability to produce accurate, high-quality insights; Experience managing projects, whether technology or business focused; Excellent judgement and discretion when handling confidential information; The flexibility to support senior leaders across our legal teams; A proven track record of implementing change and driving process or system improvements; Strong organisational skills with the ability to prioritise competing demands and meet deadlines; A continuous improvement mindset, with the confidence to suggest more effective ways of working; A trusted and visible advisor; Strong IT skills, including advanced Excel and complex formulae (e.g. VLOOKUPs); A commitment to delivering high-quality work consistently and on time; Willingness to travel between office locations

Nice to have

Experience working in a multi-site organisation

Benefits

Competitive salary and performance-linked bonus; Enhanced parental leave policies; Private healthcare and wellbeing initiatives (e.g., mental health support, gym memberships); An open, flexible working environment; Comprehensive professional development and training