Legal Technology Analyst II - Information Technology Team - City Attorney's Office (1052)

Appointment Type: Permanent Exempt (PEX) position; individuals who are appointed to Exempt Positions are appointed at the pleasure of their appointing officer and are considered to be "at-will."
Category 18 : Special project-based position limited to no more than 3 years in duration. This position is excluded by the Charter from the competitive Civil Service examination process, is considered "at will" and shall serve at the discretion of the Department Head.

- Application Opening : August 17, 2026
- Application Deadline : Continuous, earliest close 5:00 p.m. Friday, August 28, 2026
- Compensation Range: $115,830-$145,704
- Recruitment ID : RTF0166221-01021123 The San Francisco City Attorney’s Office is looking for an experienced, qualified, and motivated professional to join its Information Technology (IT) Team as a Legal Technology Analyst II.
About the Office

The San Francisco City Attorney’s Office is an innovative, nationally recognized municipal law office working to protect and advance the rights and interests of the City and County of San Francisco and its residents. With nearly 350 talented and dedicated employees, the Office provides exceptional legal services to the City’s Mayor, Board of Supervisors, officials, and departments. Our work empowers City leaders with effective, responsive, and creative legal solutions and representation so they can deliver critical public services, and our affirmative advocacy enhances the lives and wellbeing of San Francisco’s residents and visitors.
The Office recognizes that diversity in the backgrounds, identities, and experiences of our employees enriches our workplace and enhances our work. We aspire to recruit, employ, retain, and promote talented individuals representing the full spectrum of our community, and welcome all candidates, including candidates of any race, religion, national origin, gender, gender identity or expression, sexual orientation, and age, and candidates with disabilities. We have a clear vision: to be the place where a diverse mix of people want to come and stay, grow professionally, and find purpose and engagement, and where all employees feel welcomed and respected, and valued for their work and contributions to the Office and the City.
The Office offers a hybrid work schedule for eligible employees.
To learn more about the City Attorney's Office, please visit our website .

Responsibilities

About the Information Technology Team; About the Legal Technology Analyst II Position; Additional Position Information and Responsibilities; In addition to the responsibilities outlined above, the ideal candidate will:; Implement management’s technology initiatives by deploying new tools, enhancements, and solutions.; Collaborate closely with stakeholders to understand their technical challenges and operational needs to guide them toward effective solutions.; Evaluate the current technical environment and identify opportunities to improve processes and technologies.; Develop comprehensive user and technical requirements.; Conduct training sessions and support end‑user adoption of new tools and optimized workflows.; Develop usage guidelines, best‑practice recommendations, user documentation, training materials, and other supporting resources.; As part of a rotating schedule shared among IT team members, the selected candidate will provide 24‑hour on‑call support to ensure rapid response and recovery in the event of software or hardware issues affecting mission‑critical systems and networks.

Requirements

Minimum Qualifications; Education :; Experience :; One (1) year in the information systems field, including technical support, content management, administration of network applications, system analysis, or service design.; Substitution :; One (1) year of additional experience as described above may be substituted for the required degree.; Completion of the 1010 Information Systems Trainee Program may be substituted for the required degree.; Desired Qualifications; Three or more years of experience in the job responsibilities described.; Experience with Microsoft 365 including Exchange and Entra ID.; Experience with Windows and Active Directory.; Solid and deep understanding of Microsoft Office (Outlook, Word, Excel, and PowerPoint) as well as Adobe Acrobat.; Familiarity with NetDocuments.; Experience with SharePoint.; Experience with Microsoft Azure.; Experience with PowerShell, Windows command shell scripting, and Python.; Familiarity with MacOS, iOS, and Android.; Knowledge of Information Governance, ITIL, and ITSM.; Bachelor’s degree in computer science or related field.; Excellent customer service skills.; Excellent analytic and troubleshooting skills.; Excellent writing and documentation skills.; Excellent verbal and presentation skills.; Good interpersonal and communication skills.; Possess attention to detail.