Multifamily Property Compliance Manager

The Multifamily Property Compliance Manager is responsible for overseeing the daily operations, service delivery, and quality of multifamily property compliance assignments. This position provides leadership, technical guidance, and operational oversight to Senior Property Compliance Analysts, Property Compliance Analysts, and Junior Property Compliance Analysts while ensuring regulatory compliance, client satisfaction, and engagement performance. The manager serves as a technical resource and escalation point for complex compliance matters, oversees engagement planning and execution, supports employee development, and fosters strong client relationships. This position is also responsible for managing team performance, workload allocation, training initiatives, and process improvement efforts that contribute to departmental efficiency, service quality, and profitability.

Responsibilities

Oversee the day-to-day execution of multifamily compliance engagements, including planning, staffing, scheduling, workload allocation, and timely completion of client deliverables; Review pre- and post-occupancy tenant file compliance reviews, reports, findings, and related work products to ensure quality, consistency, and compliance with applicable regulatory requirements; Serve as an escalation point for complex compliance matters, engagement issues, client questions, and regulatory interpretation needs; Provide technical guidance related to affordable housing compliance programs, including federal, state, and local requirements; Supervise, coach, mentor, and develop Senior Property Compliance Analysts, Property Compliance Analysts, and Junior Property Compliance Analysts, including providing feedback, supporting training, and completing performance evaluations; Monitor engagement performance, productivity, quality standards, and team capacity, identifying issues and recommending improvements; Develop, strengthen, and maintain effective client relationships; Support department training, knowledge-sharing, process improvement, and quality control initiatives; Assist department leadership with client service strategies, business development support, industry involvement, and other operational or strategic priorities as assigned; Other duties and projects as assigned

Requirements

Bachelor's degree; at least 7 years of directly related experience in the administration and monitoring of multifamily affordable housing programs; at least 3 years of previous leadership, supervisory, or management experience and/or an appropriate balance of education and work experience; Certified Occupancy Specialist (COS) or equivalent certification; Housing Credit Certified Professional (HCCP) designation; Advanced knowledge of affordable housing compliance regulations and programs, including federal, state, and local requirements; Advanced knowledge of IRC Section 42 (LIHTC), IRC Section 142 (Tax-Exempt Bonds), HOME, National Housing Trust Fund (NHTF), HOTMA, 24 CFR Part 5 income eligibility requirements, and other applicable affordable housing programs; Demonstrated ability to interpret complex regulatory requirements, assess compliance risks, and provide practical recommendations; Ability to supervise, coach, mentor, and develop employees; Ability to effectively manage multiple client engagements, operational priorities, and concurrent shifting demands; Strong analytical, problem-solving, and decision-making skills; Excellent verbal, written, and presentation communication skills; Ability to build and maintain productive client relationships; Strong organizational skills and ability to meet project deadlines; Ability to work collaboratively across teams; Strong computer skills, including Microsoft Office applications, compliance reporting systems, and related business software; Available to work evenings and weekends based on business needs and travel domestically as required

Benefits

Increased number of paid holidays per year; Competitive salaries with continuous review of market conditions; Flexible working hours and work arrangements; Remote and hybrid opportunities; Strong growth opportunities; Competitive benefits package; 401(k) package with firm profit-sharing; Discretionary annual bonuses for eligible positions and CPA bonus plan; Strong emphasis on quality work-life integration; Dress for your day policy; Resources of a national firm; Opportunities to engage with Employee Resource Groups (ERGs) and affinity groups; Medical, dental, vision, paid time off, life/disability insurance, commuter flex accounts, and 401(k)