New Business Merch Consultant - At fast Growing Startup in the centre of Rotterdam

Growth, entrepreneurship, responsibility, and freedom. These are the core values of our fast-growing team. Do you want to grow with a young company that is going to disrupt the traditional merchandise market? 🚀

Monday Merch started to help companies improve their merch and make it frictionless. We design your merch package with renders in 24 hours. And then arrange the storage and shipping to (remotely working) team members and customers. It has never been so easy to develop quality merch so quickly and easily. We get warm when we see beautiful company merchandising, with employees who are proud to work for their company.

As a New Business Merch Consultant at Monday Merch you are the first point of contact for our new potential B2B customers. You provide customers with information about our service and help realize Merch projects of 1-150K euros for the coolest brands in Europe.

New Business Merch Consultant is your starting point within the sales team at Monday Merch, from here you can grow (quickly) into Junior Merch Consultant, Merch Consultant, Key Account Manager and Senior Merch Consultant. We grow fast, so you can too.

You will have the following responsibilities

Responsibilities

Together with the other Sales team members you are the point of contact for our customer. You built a relationship with your customers and make sure they sign the first order and come back after the first order; Your main KPI is the sign rate (% of # quotes signed and value of quotes signed) , Activity with customers and returning customer revenue; We hope that you can grow into a leading role within the sales team, which is possible if you reach targets and show contribution to the team (ideas, improving processes etc); Being informed of what is happening in the merch industry; Actively suggest product catalog improvements to the product team based on input from clients; Pick up the phone for incoming calls (usually potential customers); Focus on growing our English speaking customer base

Requirements

You advise potential customers enthusiastically and helpfully over the phone and by email.; You work in a structured manner (very important).; You bring an analytical way of thinking and working at a university level—your field of study is of secondary importance.; You speak fluent English, additional language such as Dutch, German or French is a big pre.; You can work from our office in Rotterdam

Benefits

Great office facilities at our office in Rotterdam Centre (Latest Macbook Air, Herman Miller chairs, huge Dell screens, flexible standing desks, chill area, kitchen space, free office snacks and drinks); Regular Friday drinks and office activities; Free and epic merch every now and then; Yearly Workation; You will work closely with the founders and a talented, ambitious, young team.; The opportunity to grow quickly and take a prominent role in our sales team; Ranked in the LinkedIn 10 top startups of The Netherlands of 2025