Program Administration Director

Responsibilities

Direct Program Administration across a 500+ person federal services program, integrating workforce planning, onboarding, resource management, procurement support, subcontractor coordination, Security, PIV/GFE, and personnel lifecycle operations; Lead financial operations analysis across subcontractor funding, labor utilization, burn-rate trends, budget performance, and resource forecasts, identifying delivery risks and recommending corrective actions; Support financial forecasting, labor planning, funding monitoring, contract action tracking, and executive reporting for a multimillion-dollar federal portfolio; Lead matrixed coordination across program leadership, finance, contracts, recruiting, security, technology, partner services, subcontracts, procurement, and federal stakeholders; Provide oversight and governance for Security, PIV and GFE administration, ensuring requests are submitted, reviewed, tracked, reconciled, and closed in accordance with contractual, agency, and program requirements; Manage security-related compliance administration, including annual training completion, resource rosters, onboarding and offboarding requirements, records management, and recurring compliance reporting; Establish and continuously improve governance structures, reporting standards, and business processes; Report Program Administration status, operational risks, financial trends, staffing impacts, compliance metrics, and corrective action recommendations to executive and federal team stakeholders

Requirements

Bachelor's degree; Minimum of ten (10) years of progressive experience in program administration, onboarding, operations, personnel security, compliance support, subcontractor coordination, procurement support, and/or business process reengineering, preferably in a Federal/government contracting environment, with demonstrated ownership of multiple concurrent workstreams; Experience in managing team members in day-to-day activities and longer term career development; Experience working directly with Government stakeholders, internal teams, subcontractors, and business operations partners to support Public Trust suitability processing, PIV credentialing, GFE provisioning, subcontractor onboarding/offboarding, procurement coordination, training compliance, records management, reporting, and workflow optimization; Demonstrated ability to present and communicate information clearly to varied audiences through briefings, written status reports, and concise executive summaries; Experience identifying and applying process improvements, designing and documenting workflows, and developing standardized templates/job aids; Ability to coordinate procurement and subcontractor administration activities, including tracking requests, approvals, documentation, renewals, deliverables, and escalations; Strong analytical and problem-solving skills, including analyzing financial and operational trends, reconciling data across sources, and recommending corrective actions; Expertise with Microsoft 365 tools, especially Excel and Word (filters, pivot tables, lookups, professional document formatting); comfortable using Outlook, Teams, and SharePoint; Ability to analyze, summarize, and compile quantitative and qualitative information into accurate trackers, reports, and deliverables while maintaining data integrity and version control; Ability to perform highly detail-oriented work in a deadline-driven environment with strong quality control habits and safeguarding of sensitive information; Proven ability to collaborate effectively with staff from diverse backgrounds (internal, contractor, and Government); Excellent oral and written communication skills; Strong prioritization, time-management, and self-starter skills; Must be able to obtain and maintain a Public Trust clearance, including successful completion of a background investigation and ongoing eligibility requirements

Nice to have

Project Management Professional (PMP) certification; Experience supporting large Federal or HHS contracts with complex onboarding, offboarding, security, PIV, GFE, subcontractor, and procurement coordination requirements; Experience coordinating with subcontractors, procurement, contracts, finance, and program leadership to track actions, approvals, renewals, deliverables, and issue resolution; Experience using SharePoint, Excel, Microsoft Forms, Power Automate, or similar tools to improve intake, workflow tracking, approvals, reporting, and process transparency; Experience developing job aids, standard operating procedures, process maps, templates, or communication guidance; Familiarity with the Federal Travel Regulation (FTR) and Government travel or travel compliance coordination; Experience identifying process gaps and implementing practical improvements

Benefits

Medical, Rx, Dental & Vision Insurance; Personal and Family Sick Time & Company Paid Holidays; Parental Leave; 401(k) Retirement Plan; Group Term Life and Travel Assistance; Voluntary Life and AD&D Insurance; Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts; Transit and Parking Commuter Benefits; Short-Term & Long-Term Disability; Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities; Employee Referral Program; Corporate Sponsored Events & Community Outreach; Care.com annual membership; Employee Assistance Program; Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.); Position may be eligible for a discretionary variable incentive bonus