Project Based - Community Support Navigator

Under general supervision, the Community Support Navigator supports families in accessing quality resources they need to thrive, providing parents with appropriate information regarding childcare, provider referrals, and various family support and well-being services and resources. This role conducts family needs assessments, navigates families to internal and external resources, provides comprehensive support and case management, leads parenting support groups, and engages in community outreach and connecting with collaborative partners. This is a project-based position with an anticipated end date of June 30, 2028, subject to business and program needs. Work environment is office-based with occasional work in the community.

Responsibilities

Support families in accessing quality resources; Provide parents with information regarding childcare, provider referrals, and family support and well-being services; Conduct family needs assessments; Navigate families to internal and external resources; Provide comprehensive support and case management; Lead parenting support groups; Engage in community outreach and connect with collaborative partners; Family & Community Engagement (35%); Case Management (35%); Data Collection, Reporting, and Compliance (20%); Community Partnership (10%)

Requirements

Bachelor's degree in Psychology, Sociology, Child Development, Social Work, Human Services, Family Studies or related field and 3 years equivalent related work experience; OR Associate's degree in related field or equivalent college semester units in Child Development, Early Childhood Education, or a related field such as Human Development and 4 years equivalent related work experience; OR equivalent combination of education and experience; Knowledge of community resources and systems supporting families, including childcare, housing, food security, and/or mental health services; Proficiency with basic computer and data entry skills; Ability to travel up to 10%; Ability to at times work a non-traditional schedule including early mornings, late evenings, and weekends; Background check required; Live Scan/DOJ fingerprinting, health clearance, and other role-specific clearances may apply

Nice to have

Bachelor's degree in Social Work, Human Services, or related field; Bilingual ability in Spanish or Armenian; 2-3 years of experience in case management, human services, or related field; Experience and training with the county CalSAWs system; Public speaking and presentation skills

Benefits

Competitive compensation package; Medical, Dental, Vision, and Voluntary Life Insurance; Basic Life Insurance and Long Term Disability paid by employer; Employer contribution and employer match in 403(b) Retirement Savings Plan with 100% vesting; Vacation and Sick Time, Holidays, and Paid Winter Break; Opportunities for learning and professional development, including education reimbursement; Employee Assistance and Wellness Programs; Eligibility for Public Service Loan Forgiveness (501(c)(3) organization)