Senior Director of Lien Enforcement

NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providing exceptional customer service. The Land Records Division and its Office of the City Register record and maintain all official documents related to real estate, and administer the property tax lien sale for property tax enforcement. A challenging position is available for a results-oriented manager to lead the Lien Enforcement Unit in Land Records. The Senior Director will oversee the daily work functions of the Lien Enforcement unit within the division, reporting to the Assistant Commissioner of the Lien Enforcement Unit. This position may be eligible for remote work up to 2 days per week, pursuant to the Remote Work Pilot Program agreed between the City and the Collective Bargaining Unit representing employees serving in the civil service title.

Responsibilities

Manage and monitor the Tax Lien Sale and the Land Bank process, including creation and review of property tax candidates eligible for the lien sale, ensuring due diligence, and working closely with the Lien Trust Project Manager; Monitor, track, create and implement reports on property removals, defections, cures, and redemptions, and identify, monitor, and track errors and provide performance reports; Work closely with the Law Department, HPD and other governmental agencies to resolve discrepancies and recommend process improvements, including researching and compiling records, preparing affidavits, and testifying when required for foreclosure actions; Manage the Third Party Transfer Program as prescribed by the NYC Law Department and HPD, provide weekly/monthly reports, and track errors with recommendations for corrections; Serve as Lien Sale Ombudsperson, investigating and resolving public complaints; Manage and monitor the Public Improvement Lien (mechanic liens) process, including maintaining the database, reviewing applications, working with City Agencies, DOF Legal Affairs and the Law Department, updating the Financial Management System, and ensuring the Lien Docket is available for public inspection; Collect and analyze office statistics to achieve customer satisfaction and employee engagement, tracking progress against key metrics; Review and interpret legislation, regulations, and policies affecting lien enforcement programs, assess operational impact, and coordinate necessary changes to procedures and systems; Participate in strategic initiatives, division projects and computer system updates related to the division

Requirements

Master's degree from an accredited college in economics, finance, accounting, business or public administration, public health, human resources management, management science, operations research, organizational behavior, industrial psychology, statistics, personnel administration, labor relations, psychology, sociology, human resources development, political science, urban studies, or a Juris Doctor from an accredited law school, plus two years of satisfactory full-time professional experience in the listed areas, including 18 months in an executive, managerial, administrative, or supervisory capacity; or Baccalaureate degree from an accredited college plus four years of professional experience in the listed areas, including 18 months of executive, managerial, administrative, or supervisory experience; or Associate degree or 60 semester credits from an accredited college plus six years of full-time professional experience, including 18 months of executive, managerial, administrative, or supervisory experience; or Four-year high school diploma or equivalent plus eight years of full-time professional experience, including 18 months of executive, managerial, administrative, or supervisory experience; or A combination of education and/or experience equivalent to the above, with all candidates holding a high school diploma and at least two years of experience, including 18 months of executive, managerial, administrative, or supervisory experience; Candidates must be permanent in the Administrative Staff Analyst civil service title or be permanent in a comparable civil service title eligible for a 6.1.9 title change; Include your Employee Identification Number (EIN) when applying and state your permanent civil service title in your cover letter