Senior Facilities Coordinator

The Facilities Coordinator will lead the day-to-day client activities for the assigned property/facility and be the on-site key point of contact for key stakeholders and/or client. The role will assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment & supplies, occupancy services and helpdesk.

Responsibilities

Lead the day-to-day client activities for the assigned property/facility; Be the on-site key point of contact for key stakeholders and/or client; Assume overall responsibility for site budgets, accounting and finance, maintenance and operations, contract services, purchasing of material, equipment and supplies, occupancy services and helpdesk; Create and maintain a welcoming environment by greeting and assisting visitors, staff and employment candidates; Provide general reception services by responding to general office emails and public inquiries; Serve as a liaison between office staff and facilities management in service requests; Confirm the receipt of and verify accurate invoicing for deliveries, goods and services; Assist in monthly reporting as well as QBR's; Conduct daily walk through of the office to ensure safe, clean and organized office, lobby and conference rooms; Process orders and maintain inventories on general office supplies, facilities equipment and supplies; Assist with vendor selection, order special deliveries and coordinate vendor services; Review and resolve outstanding ticket requests in line with set KPI; Manage and implement Preventative Maintenance Program and ensure compliance; Financial management of budget and processing of vendor invoices in line with account processes; 24/7 emergency call support and site attendance is required; Carry out, report and record monthly and quarterly inspections and ensure accurate remediation of defects or non-compliances; Oversee client Fire Warden/First Aid program; Manage and coach team; Develop and sustain a high-quality, well-motivated team; Assist in mentoring and enabling Training & Development of team members

Requirements

Previous facilities experience in a corporate environment; Strong customer service focus; Strong PC literacy and proven ability to manage daily activities using various systems, including the internet and email functions; Intermediate/Advance Word, Excel, PowerPoint skills; Financial Management/Budget Experience; Evidence of problem-solving skills, capacity to deal with ambiguity and solve complex problems effectively; Strong communicator with good presentation skills and strong verbal and written communication skills; also an active listener; Passion for quality, with an eye for detail to make sure the best delivery of services; Self-motivated, confident and energetic; Ability to effectively deal with stressful situations; Flexible, able to adapt to rapidly changing situations; Team player, able to cooperate and work well with others to meet targets; Exhibits honesty and trustworthiness; Open to new ideas and willingness to challenge status quo