Senior Manager - Compliance Governance

Mercury is building radically different banking and offering a complete finance stack for startups and business owners. At Mercury, compliance is a strategic function. We're hiring a Senior Manager, Compliance Governance to lead the core programs of Mercury's Compliance Management System: compliance risk assessment, enterprise policy governance, enterprise compliance training, and compliance reporting, along with oversight of compliance issues. This leader will mature these programs to meet the expectations of a regulated bank and lead them through regulatory examinations. Mercury has obtained a provisional national bank charter and is currently building towards final approval. The individual will lead a team of compliance professionals, be a key leader within Mercury's Compliance team, and operate in a highly collaborative environment.

Responsibilities

Lead and develop the Compliance Governance team: set priorities, hold a high bar, and develop your team's capabilities; Own the compliance risk assessment, including methodology, execution, and alignment with Mercury's enterprise risk framework; Own enterprise policy governance: the policy lifecycle, standards, and ownership across Mercury; Own enterprise compliance training: a risk-based curriculum that measures whether training works, not just whether people completed it; Oversee compliance issues within Mercury's enterprise issues management program, partnering with Enterprise Risk Management on identification, remediation, and validation; Design and deliver compliance reporting to executive leadership and governance committees, with metrics that show whether programs are working; Support exam and audit readiness for the CMS; Provide credible challenge across the business and escalate when it's warranted; Use technology and automation to make governance programs scalable, measurable, and less manual; Partner across Compliance (Advisory, Oversight & Monitoring, Financial Crimes) and with Risk, Legal, and Internal Audit

Requirements

8+ years of experience in compliance or risk management at a fintech, bank, or other regulated financial institution, including 3+ years leading teams; Hands-on experience owning core CMS components, such as compliance risk assessment, policy governance, training, compliance reporting, or issues management; Experience leading or playing a central role in regulatory examinations, including managing requests, engaging with examiners, and responding to findings; Broad knowledge of banking regulations, including consumer protection and BSA/AML, sufficient to provide credible challenge with subject matter experts; Demonstrated ability to present compliance programs to, and persuade, executive leadership, Board committees, banking partners, and regulators; Pragmatic judgment, with the ability to tell which framework requirements are non-negotiable and which can be tailored to the business; Strong understanding of 1LOD/2LOD roles and how Compliance should govern, challenge, and partner with the business; Proficient with AI tools, or eager to get there, to drive efficiency in compliance work; Willingness to roll up your sleeves, with a high quality bar and a strong sense of ownership; Excellent written and verbal communication skills

Nice to have

CRCM or a comparable compliance certification; Familiarity with enterprise and operational risk management frameworks; Experience with GRC platforms and compliance automation

Benefits

Base salary; equity (stock options/RSUs); benefits