Senior Program Manager, Life Sciences

Qualified Health's Life Sciences business is growing quickly, with work across several leading pharmaceutical organizations. As Senior Program Manager, Life Sciences, you will be accountable to our customers for what we have committed to deliver. You will be the single source of truth for leadership and customers: defining and managing contractual scope, building and tracking delivery plans, knowing where every program stands, calling out problems before they become crises, and telling people early who needs to step in. The role is hands-on today and grows into leadership: you will build the PMO for Life Sciences and, as the business grows, hire and lead a team.

Responsibilities

Define and manage contractual scope for Life Sciences programs, and keep delivery aligned with customer commitments as work evolves; Build and track delivery plans across customer, clinical, product, data, engineering, AI transformation, and health system IT teams, and course-correct early when work deviates from plan; Surface risks and blockers proactively, say clearly what is blocking progress, and bring in the right leader at the right time; When delivery drifts from plan, reset the plan and the conversation with the customer; Give leadership and customers a single view of progress (green, yellow, red), including risks, issues, and what help is needed, and use AI tools to produce it quickly; Own external customer communications, including recurring check-ins every 3 to 4 months with pharma stakeholders; Work with the teams that lead health system delivery so each program has one accountable view from commitment to deployment; Help build the Life Sciences PMO, including its operating rhythm, templates, and reporting, and lead it as the function grows

Requirements

Demonstrated ability to run complex, multi-stakeholder programs end to end at a senior level, with hands-on ownership of scope, plans, risks, and status; Experience in an external customer-facing role, including executive-level updates and steering committee style check-ins with customer stakeholders; Experience in life sciences or pharma programs, ideally on the commercial or program side, and familiarity with how pharma teams work; Track record of working across clinical, product, data, and engineering teams to deliver on commitments; Strong skills in scoping work, building delivery plans, and managing issues, risks, and dependencies; Active, practical use of AI tools in your current work, with examples of how you have applied them; Proactive, clear communication with executives and customers, including comfort raising uncomfortable truths early; High sense of urgency and comfort with ambiguity, with an owner's mindset; Proficiency with project and task management tools (Notion, Jira, or similar). No single tool is required; An undergraduate degree

Nice to have

Healthcare or health system experience; Experience in a startup environment, or launching a new team or business inside a larger company; Experience leading or building a team

Benefits

Competitive salaries with equity packages; Medical/dental/vision insurance; Flexible working hours; Hybrid work options; Inclusive environment that fosters creativity and innovation; Eligible for equity and benefits