Senior Technical Trainer

At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations.

Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more.

Join us to drive positive, lasting change that moves missions and the government forward!

About the Role

Accenture Federal Services is seeking a Senior Technical Trainer to create and deliver scalable learning solutions that help users adopt modern IT systems, applications, and emerging technologies. You’ll design instructor led and digital training, simplify complex technical topics, mentor others, and support secure, standardized technology adoption across the enterprise.

As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia . The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply.

The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is:

$94,000 - $178,700 USD

What We Believe

As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on.

Other Employment Statements

Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.

Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.

California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.

Responsibilities

Build instructor led, virtual, and web based training programs.; Develop eLearning content and multimedia learning assets.; Translate complex technical information into clear, effective training materials.; Partner with technical teams to ensure accuracy and alignment.; Support user adoption, change management, and training effectiveness measurement.; Custom in house applications; AI, GenAI, and multi model engineering (reasoning, perception, NER, retrieval workflows); Data architecture, ETL, ABAC, lineage, vector/graph data systems; Air gapped/hybrid/on prem environments, Kubernetes, GPU servers, CDS; UI/backend/middleware engineering (TypeScript, React, Python, FastAPI, PostgreSQL, Docker, Kubernetes)

Requirements

Experience developing ILT and web based training.; Knowledge of ADDIE, SAM, or similar instructional design frameworks.; Experience with LMS platforms and eLearning tools.; Strong communication, presentation, and facilitation skills.; Ability to convey complex technical concepts clearly.; Experience measuring training effectiveness.; Active DOD Top Secret; Onsite 60%

Nice to have

Master’s degree in Instructional Design, Education, or related field; Background in IT, cybersecurity, cloud, DevSecOps, or software development; Knowledge of Section 508 accessibility; Experience creating multimedia or interactive training; Certifications: ATD, CPTD, CompTIA CTT+, instructional design certifications; Experience in government, defense, intelligence, or regulated environment