Senior Underwriter, Workers Compensation

The Senior Underwriter is a pivotal team member when it comes to supporting the department with functional and operational tasks in order to help the team achieve their target deliverables. In addition to their own production requirements, the Senior Underwriter serves as the go-to representative for the team when other departments and teams are looking for additional expertise and knowledge regarding underwriting. As a Senior level contributor, this person is able to represent the underwriting team in a variety of capacities and step in for other leaders when needed.

Responsibilities

Lead by example in daily underwriting output by meeting or exceeding the daily required goals; Responsible for quality of deliverables and decision points made under the underwriting umbrella; Respond to questions and inquiries for coding information; Support the Leadership Team to relieve pressure points in their workflow and daily activities; Assist and approve referrals when the Leadership Team is not available; Perform deeper reviews for areas of opportunities for improvement on loss meetings; Meet with team members from other teams to help them understand the role of underwriting and tie together how interdepartmental workflows operate; Interview with other department candidates; Act in place of the Leadership Team in departmental meetings; Manage operational tasks and help with decision making for internal and external department needs; Create documentation around new processes and procedures and act as a liaison with other departments for functional direction guidance; Act as the initial point of contact for new projects and new tools and how they impact underwriting (Pilot Group); Document processes and procedures for basic operational needs; Focus on specialty programs to work through the underwriting process in general; Actively engage with other departments around project-based process and product improvement initiatives; Own and manage projects to agreed upon timelines and resource allocation; Act as the underwriting contact in key partnership relationships for the organization; Design and manage onboarding and training programs for team members in the department, and awareness training for team members outside the department; Provide feedback to the Mentorship Team about the progress of new team members; Conduct Work and Watch sessions to help with efficiencies for new and existing team members; Formally and informally guide, mentor, and coach underwriters in technical and professional skills; Collaborate to organize monthly department training sessions

Requirements

A high school diploma is required; Advanced-level knowledge of underwriting, pricing, risk selection, agency relations/management; Ability to manage partner relationships, including travel as needed; Intermediate to advanced knowledge of workers' compensation class codes; Ability to apply underwriting/appetite, tools, systems, and resources to achieve goals; Strong interpersonal skills and can establish and maintain healthy working relationships; Advanced problem solving skills, ability to analyze an issue, research possible solutions and take action swiftly; Advanced technical skills and analytical skills; Intermediate level Excel skills (include: managing pivot tables, navigating and interpreting existing information and data sets, sorting, filtering); Basic skills with G-Suite (google docs, google sheets, gmail); Ability to communicate (written and verbal) at all levels in a professional manner; Strong Interdependence: Ability to multitask and prioritize basic to complex tasks, desk management, and prioritization of deliverables; Ability to manage a desk in an underwriting capacity to include quoting, declining, exposure review, binding, issuance support, transactional communication and relationship development; Ability to sell our product while simultaneously discerning risk characteristics within the direct to business market; Thrives in a fast-paced, deadline-driven environment

Nice to have

Associate or bachelor degree; 5+ years of property and casualty commercial underwriting experience; CPCU, ARM, or Agent's P&C License

Benefits

Competitive cash compensation; Comprehensive health plans; Generous PTO; Future focused 401k match; Generous parental and caregiver leave; Discretionary bonuses for eligible team members